Chrysler Dodge Jeep Ram of Willoughby

I've never been one for taking my car to the dealer for an oil change, but the coupons I receive, the loaner car, and the friendly service make it worth the few extra miles I have to go to have my car serv an oil change, but the coupons I receive, the loaner car, and the friendly service make it worth the few extra miles I have to go to have my car serviced in Willoughby. Eileen & Erin always make me laugh when I'm there, and Pat has always been so kind, both to me and my sometimes impatient kids. It is a pleasure to come to your dealership for service. More

Salesman was extreemly knowledgeable about the vehicle. He was a pleasure to work with and made every effort to come up with the car and the price that I asked for and never pressured me in any way. Jen He was a pleasure to work with and made every effort to come up with the car and the price that I asked for and never pressured me in any way. Jennifer Rataczak (spelling) was very friendly and made the paperwork part of things very painless! I enjoyed doing business with her. More

The service that is done on my vehicle at Adventure is always quality work. Eileen and Pat in the service department were not only knowledgeable, but very courteous and friendly,too. While I was in the w always quality work. Eileen and Pat in the service department were not only knowledgeable, but very courteous and friendly,too. While I was in the waiting room near the showroom, Ian greeted me and was very helpful and cordial. These employees make the task of vehicle maintenance a more comfortable experience. More

I recently purchased a new vehicle from this dealership. The whole experience from the choosing to the financing was quick and painless. I only spent a total of an hour and a half which included the test d The whole experience from the choosing to the financing was quick and painless. I only spent a total of an hour and a half which included the test drive and financing. The process was simple and they explained everything to me. I had some "extras" that I needed done to the new vehicle purchased and spoke with the parts and service departments. Again, just as the new car sales, everything was painless. I ordered customized parts for my vehicle and had to schedule the appt to get them added. The person in the parts department went through the website with me to get the exact order that I wanted and service was so easy to make the appointment with. The service department was so friendly and accomadating. I don't usually make appts for things because I don't like the inconvenience. However, this dealership made it so easy to work with them that I will never have anyone service (including oil changes) my vehicle except them. More

I always service my vehicles here and recieve excellent service. The only complaint I have is that I never get a car wash after my Jeep is serviced, it's either closed or being repaired. It's the one thi service. The only complaint I have is that I never get a car wash after my Jeep is serviced, it's either closed or being repaired. It's the one thing that I expect when I get my oil changed and it really only gets washed every 4th or 5th oil change. I also have had to use their body shop and they do great work and the price was lower than what they quoted me! More

Eugene Guzik was great!!! Very patient with me. Very knowledgeable, helpful and friendly. The website was very informative. I never would have called the dealership if the website wasn't so good. I w knowledgeable, helpful and friendly. The website was very informative. I never would have called the dealership if the website wasn't so good. I was able to go online pick the car I wanted,tour it with pics. Then I compared price to all other dealer websites. Once I found what I wanted, I began calling. Eugene was willing to come pick me up (I had no working vehicle), with the vehicle that I picked out and eventually purchased. More

We appreciated Bob's patience and knowledge when we walked into Adventure Jeep. We had several questions and Bobs's experience and personality made it a pleasure to take our time and feel good about ou walked into Adventure Jeep. We had several questions and Bobs's experience and personality made it a pleasure to take our time and feel good about our decision without feeling pressured. The whole staff at Adventure Jeep, from the owner and salespersonal, to the service department, treat you with an appreciation for your business that has long be forgotten at many establishments. And most importantly.........We love our new Wrangler!! More

Avery did a great job in sales. I called about a Grand Cherokee I saw on-line and Avery said it was in great condition. That was an understatement. The vehicle was immaculate! Avery was informative, hones Cherokee I saw on-line and Avery said it was in great condition. That was an understatement. The vehicle was immaculate! Avery was informative, honest and he did his best to meet my price goals. Jennifer in finance did an excellent job explaining financing and warranty options. I bought my first extended warranty ever. Mike helped by bringing my garage door opener to my house when I left it in my trade-in. I needed service soon after the purchase for a warranty item and they scheduled me promptly and handled the issue quickly. Overall this dealership is well run and everyone is ultra customer-oriented. I would highly recommend Adventure to anyone looking for a new or used Mopar product. More

My relationship with this dealership started in the Service Department with Erin. It was her promptness and professionalism that made me what to continue doing business with Adventure. Erin and the e Service Department with Erin. It was her promptness and professionalism that made me what to continue doing business with Adventure. Erin and the entire staff treated me great every time I came in for either warranty work or a simple oil change. As my Lease was ending I was introduced to Mike Berg. What a professional. From the first time I talked with him he put me at ease regarding Leasing from Adventure. Everything went very very smooth with the transaction. My wife also commented how smooth the transition went and also commented on Mike's attention to detail. I would recommend this Adventure Dealership to all my friends and family. I look forward to seeing the new addition completed. I plan on remaining committed to this Dealership. Sincerely, Robert J. Sternot Janice A. Sternot More

Avery did a great job meeting our needs and working through the process. One of the best and most professional sales consultants we've ever worked with for any transaction. The one disappointing pa through the process. One of the best and most professional sales consultants we've ever worked with for any transaction. The one disappointing part of the transaction was when the business manager kept coming back for minimal quantities ($30-$50) on the final price of the vehicle. More