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Chuck Anderson Ford

Excelsior Springs, MO

4.7
1,485 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,485 reviews

August 26, 2025

I didn't have to wait very long to get my oil changed, an the dealership is very clean an comfortable chairs to sit in. More

by diannemarie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chrisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Great service. In and out quickly. I always know when I take my car there that I will be treated kindly and with respect. More

by houseofchicks
Recommend Dealer
Yes
Employees Worked With
Cody
August 09, 2025

I had scheduled The Works for my truck on 7/24 for an 8/6 early morning service appointment. Normally The Works takes under and hour. I was there for 2 hours and 45 minutes. No communication as to what was t More

by CGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Setter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Chuck Anderson Ford responded

Hi, we're really sorry about your experience, as you've seen before that's not how we operate. We're unsure of who CGA is and would like to look into this further! Please email your full name, or VIN to our general manager and he'll look into it and make it right. His email is nick.anderson@chuckanderson.com.

August 01, 2025

Quick and easy process to trade in our car and buy a new one! Thank you More

by nurseniknik11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We hope you enjoy it!

July 25, 2025

They were fast and professional. Did great work. Will continue to take my vehicles to get my service needs done More

by Ryan8747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit!

July 25, 2025

Local dealership with great staff in Garage, salesman are upper tier, selection is always good !! More

by DELBERTATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit!

Aug 01, 2025 -

Chuck Anderson Ford responded

We look forward to your next visit!

July 18, 2025

The part had to be overnighted and got there in time for them to fix my truck. Tjhey did great More

by stjohn810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit!

July 09, 2025

Chuck Anderson Ford provided excellent repair service. The staff was knowledgeable, explained everything clearly, and completed the work in a timely manner. My vehicle runs perfectly now, and I really app More

by Matt Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit!

June 22, 2025

Great experience at Chuck AndersonFord. Friendly and no pressure. Highly recommend and will use them sgain. More

by pvermi2112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit!

June 16, 2025

I took all 3 cars to have oil changed and updated done last week. All work was done in a professional manner and very friendly atmosphere !!! More

by MIKEK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chrisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We appreciate your business!

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