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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
180 Reviews
Call Service Center (609) 659-0647

180 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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May 21, 2024

The members are very polite and friendly to the customer. All through we have not received our registration yet and I’m do to getting anew windshield replace. More

by SWILLIE938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Guirand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 21, 2024

The service department is very responsive… I would highly recommend them for any vehicle you may have More

by AFM055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 21, 2024

Jackie has fantastic communication and is a pleasure to deal with. Highly recommend dealing with her. More

by MGUERRIERO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 19, 2024

Awesome service. They take excellent care of their customers. I would recommend them to everyone I know. More

by jenabrescia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Jenabrescia, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
May 19, 2024

Excellent service. Very satisfied with Oil change and car check up. Thanks for everythin. Best More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Helpful
May 19, 2024

Service was completed in a timely manner. I was in and out with an oil change and tire rotation under an hour. I was offered a needed air filter change for 80 dollars but a filter at my local More

by JBNOLE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the kind review of our service department, Jbnoble! Please let us know if we can assist with anything more.

Helpful
May 18, 2024

Great service, competitive pricing and good atmosphere. Service lady Jackie was very sweet and kind. More

by KunShane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, KunShane! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
May 18, 2024

When I first. Went to dealership I was so disappointed with service I would not have leased the car, but I loved. The auto. It is some what better . But I a More

by DCARTER174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Guirand
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Espinoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 18, 2024

Everyone so friendly. You guys are great. Very professional staff. Why do you ask me to do 15 words? More

by TOMELLIOTSELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the review regarding our staff! We apologize if you find our review process to be too much.

Helpful
May 18, 2024

Extremely easy to schedule and work with very communicative. I will go back. Thank you. More

by AFM055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, AFM! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 20, 2024 -

AFM055 responded

Thanks and great doing business with everyone in the service department at Ciocca of Lawrenceville…

Helpful
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