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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
223 Reviews

223 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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June 07, 2024

I appreciate the communication concerning my vehicle. I feel like my concerns were heard and addressed, and I appreciate the attentiveness to my shuttle request. More

by MMPHSMADDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

We're so glad to hear it! Thank you for the great review, Mmphsmadden! We're always here to help if anything else comes up!

June 06, 2024

The staff were pleasant, respectful and courteous. I was completely satisfied with the service I received. More

by limgleneta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 06, 2024

From the moment we walked in, we were immediately attended to. The sales rep ensure that we were comfortable with what we wanted and financing. More

by SAYENEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Sayeneway, thanks for the recommendation. Our team at Ciocca Ford-Lincoln of Lawrenceville values your feedback and looks forward to seeing you again soon.

June 06, 2024

The staff is very professional and personal. The service has been great. And parts are needed, they are very helpful. This dealership is great. More

by mr.stevec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 04, 2024

Very satisfied, my vehicle needed emergency brake repairs was visiting from CT. The dealer repaired my car, even though I had no appointment. I was able to drive home safely after the repairs were made. More

by Anpnymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics who repaired my vehicle.
Jun 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 04, 2024

I had a very good experience at the Lincoln dealership today they took care of my problem and washed my vehicle and was in and out in a short time More

by NMCF056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 04, 2024

Professional and helpful. Always able to explain what I need and the staff is responsive and candid, and also cordial. More

by Chris B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio was running things in Lincoln Service on Saturday.
Jun 05, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Chris! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 03, 2024

I took my car in for an oil change and tire rotation. They also did a recall. I don’t drive my truck much. I have very low mileage. I drive to and from work. One week after my car was serviced my frien More

by TRICIAGOLDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

They offer great service. They had appointments right away for service. They also had my truck ready at the time promised. More

by AHIMEE.AMARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 01, 2024

Timely delivery of vehicle. Service technician made sure I am aware of the progress and delivered vehicle to my satisfaction. My preferred dealership More

by Ashish K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Ashish! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!