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Ciocca Nissan of Quakertown

Quakertown, PA

4.6
42 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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321 S West End Blvd

Quakertown, PA

18951

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Showing 42 reviews

September 12, 2023

Amazing service! ! Joshua was a super polite young man. He helped us find our family dream car. More

by yesicav00
Recommend Dealer
Yes
Employees Worked With
Josh Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Ciocca Nissan of Quakertown responded

Hi yesicav. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 19, 2023

Purchased a new Ariya here. Staff was very knowledgeable and helpful. Process was very quick. Will do business with them again. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Romanishan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ciresa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gorrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Ciocca Nissan of Quakertown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

May 30, 2023

We had the most arrogant salesman that I have ever dealt with in 40+ years purchasing new vehicles from dralerships. They also had a 4 person tag team to try to talk us into a vehicle. They must think that More

by Capt
Finance Experience
Recommend Dealer
No
Employees Worked With
Zackary
Jun 02, 2023 -

Ciocca Nissan of Quakertown responded

Capt, thank you for your feedback. We apologize it was not up to your expectations. We look for every opportunity to get better and improve. It sounds like multiple people were attempting to help you in your pursuit of a vehicle. Please reach out to us at (215) 999-6418 so we can resolve this issue for you.

April 06, 2023

James was outstanding! Great pricing with lots of choices too.... Very detailed explanation of vehicle functions, costs, etc. More

by j3axle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Apr 11, 2023 -

Ciocca Nissan of Quakertown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

March 21, 2023

My wife and I have purchased 4 Nissans with Ciocca over the last 3 years. The staff there including James, Alex and Mike always take care of us. We will continue to do business and service with Ciocca in t More

by The Hicks family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Mar 22, 2023 -

Ciocca Nissan of Quakertown responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 23, 2023

Our first time at the Ciocca Nissan in Quakertown after 20 years of going to Doylestown. Josh Otero & the rest of the team made us feel welcome as soon as we walked. The process of leasing a new rouge was More

by Mike M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Otero
Feb 27, 2023 -

Ciocca Nissan of Quakertown responded

Mike, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 02, 2022

On 10/27/22 I went to Ciocca Nissan of Quakertown to get my passenger door lock fixed on my Nissan Rouge. They said the diagnostic cost would be a $180 then when someone called me they said the total charge More

by UnhappyCustomer
Recommend Dealer
No
Employees Worked With
Jeff Zellner
Nov 02, 2022 -

UnhappyCustomer responded

The total charge on 10/28/22 was $1001.96

Nov 11, 2022 -

Ciocca Nissan of Quakertown responded

We apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (215) 999-6418 and speak to one of our managers so they can assist you. We appreciate your feedback.

May 17, 2022

Everyone was extremely professional and courteous. I am completely satisfied with the car they showed me. I bought it within an hour More

by reeree8558
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Creasy/Milton Obando
May 20, 2022 -

Ciocca Nissan of Quakertown responded

We are so happy to help you get a new vehicle! Please reach out or stop by if you need anything further.

May 20, 2022 -

reeree8558 responded

My CarPlay will not highlight for my GPS . I will be coming in next Friday and James stated he will take care of e.

March 27, 2022

Zach was a great person to work with and the finance manager was also a great person to work with. We’ll deal will deal with them again. More

by Hotdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Zellner
Mar 28, 2022 -

Ciocca Nissan of Quakertown responded

Thank you for the great review. We take pride in our customer service and are thrilled to be able to help you with your new vehicle!

January 08, 2022

Absolutely wonderful car buying experience. Felt very comfortable with all the people there. They went out of their way to make me feel like part of the family and made me feel confident in my decision. More

by jkressley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Milton, and Alex
Jan 17, 2022 -

Ciocca Nissan of Quakertown responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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