Back

Ciocca Toyota of Williamsport

Muncy, PA

4.6
551 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
Contact Dealership

203 Lycoming Mall Dr

Muncy, PA

17756

Directions

By Type

Showing 551 reviews

June 09, 2024

Very thorough with their inspection process. Convenient pick up and delivery of my vehicle. Recommend. More

by jerryderr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the recommendation, Jerry!

June 09, 2024

My husband took my car in for service and had nothing but great things to say More

by KRISTINETURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Hi Kristine, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 09, 2024

The people there are great! Work performed has been good! The cost of service is high for me-we have three Toyotas and I am retired! Also, we live in.Jersey Shore and it is a More

by EARL261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 08, 2024

As a traveler I had a unexpected need for your services. Travis Hess and his crew took good care of me. I did think the cost was excessive. I am a driver of a Rav4 from NC and I am well aware of the rise i More

by Marilyndicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess and Will from regional.
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 07, 2024

I had to take car back to the dealership to fix the oil lines 😂😂 wasn’t happy More

by HEAVENLYADKINS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brennan Hartman
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Great Service. The Dealership was clean neat and tidy . I was greeted as soon as I walked ng into the Service area. The Technician contacted me later in the day More

by SDAVERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thanks Sdaverio, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 07, 2024

Fast on time service. ..clean comfortable waiting room and restroom. Friendly knowledgeable service rep Travis Hess. More

by NANCYFRICKE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 07, 2024

Service appointments are readily available, service writer is extremely knowledgeable and pleasant to deal with and considerate of time to complete service. More

by mgriego76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Hess
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, mgriego! If there is anything else we can do to help just let us know! Have a great day!

June 06, 2024

Everyone always does a great job. The wait time is always at a minimum and I’m thankful for that being I travel about an hour to get to your dealership. More

by JRJJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
Jun 10, 2024 -

Ciocca Toyota of Williamsport responded

JRJJS, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 06, 2024

When you tell the service writer at least 5 times not to do an oil change because you just did one and to just do recall and rotate tires. When he told me they did one anyway I was pissed. He said the mec More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justyn Hendricks
2
...