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Ciocca Toyota of Williamsport - Service Center

Muncy, PA

4.6
366 Reviews
Call Service Center (570) 323-4683

366 Reviews of Ciocca Toyota of Williamsport - Service Center

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July 07, 2023

They are accommodating with my schedule very friendly and helpful they pick up and deliver my car More

by CRCORL
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, CRCORL! Please let us know if we can do anything else to help!

Helpful
July 07, 2023

The dealership was east to make an appointment for, and I got in within days of calling. Everyone was friendly and helpful. There was an issue with my car that they had put too much oil in. When this happene More

by swidge18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, swidge18! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
July 06, 2023

Andrew was our service provider and he did an excellent job. He was knowledgeable, quick to respond and the service was completed in a timely manner. Thank you for your hard work. More

by Lydb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Strange
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with our dealership and that our team provided you with exceptional service.

Helpful
July 06, 2023

The dealership was not helpful and sent us on our way when they realized they couldn’t make any much money off of us. More

by priscila menjivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Automotive Staff Member
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Priscilla, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

Helpful
July 05, 2023

Worst Service, won't ever be back. 2.5 hours for 5000 mile service, ridiculous More

by Gretac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Gretac, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (570) 323-4683 and speak to one of our managers so they can assist you. We appreciate your feedback.

Helpful
July 04, 2023

We had a wonderful experience here! I would recommend this dealership to everyone I know. More

by TAORMINAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Follmer , Nate Ahearn
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Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, TAORMINAH! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
July 04, 2023

They had excellent service! They were very friendly and timely and the video was a nice touch! More

by FDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

Helpful
July 04, 2023

I wish I would have purchased my Tacoma from this dealership. Unfortunately, I went to MOTORWORLD and couldn’t be more sorry. Ciocca is top notch, service guy Andrew Strange was phenomenal. More

by Nick Gleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange service
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Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Nick! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
July 03, 2023

You guys are always on time! ! You also always get things iced right the first time!!f More

by zippymisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Helpful
July 03, 2023

I like my service guy. He is polite and helpful. He is worthy of a raise! More

by SLKNAUSS
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Jul 05, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, SLKNAUSS! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Helpful
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