Circle BMW

Circle BMW My initial experience with Circle BMW wasn’t what I expected from a luxury car brand. After deciding to purchase the BMW X3 over the Lexus 350, I neg My initial experience with Circle BMW wasn’t what I expected from a luxury car brand. After deciding to purchase the BMW X3 over the Lexus 350, I negotiated a purchase price with a client advisor whose approach was somewhat reminiscent of a used-car-salesman, e.g. pleasant conversation until you broached the topic of price discounts and trade-in-value. I was also surprised when I was given the pink purchase order form with no detailed information, e.g. vehicle color, trim, packages, options, etc., and asked to sign the form. I was then assigned Danny Wong as my client advisor and there was a marked change in service. Danny was courteous and prompt when replying to emails and phone calls and I never felt as if he was bothered by my numerous questions and request for vehicle status updates. He was very knowledgeable with all the vehicle packages and options but never tried to push or upsell the items. On delivery day, the dealership was quite busy and Danny was serving other clients; however, he made it a point to get me through the finance department as quickly as possible. I would recommend asking for Danny if you come to this dealership. More

Parts Department I purchased several X3 accessories through the BMW USA website and picked up the items at Circle BMW. I received prompt confirmation emails or phone- I purchased several X3 accessories through the BMW USA website and picked up the items at Circle BMW. I received prompt confirmation emails or phone-calls from Chris indicating the parts were available for pick-up, and he was always friendly and pleasant to deal with. More

buying our car We had first met John Marchetti a year ago when we first started looking at BMW. We were unable to come to a decision at that time and John patiently We had first met John Marchetti a year ago when we first started looking at BMW. We were unable to come to a decision at that time and John patiently answered all our questions. We started actively looking a few months ago and the type of car we were interested in became available. The purchasing process was smooth and we were able to buy our car. A very good experience. Would love to do it again some day. More

Great Service This place provided us with great service and attention when purchasing our BMW X5 2011. John was super helpful and easy to work with, as was Zack th This place provided us with great service and attention when purchasing our BMW X5 2011. John was super helpful and easy to work with, as was Zack the BMW genius who took us through the car and test drives. We felt very comfortable with the entire process and will recommend this place to friends and family. Thanks Circle BMW! More

First class experience. First class sales associate. I highly recommend Circle BMW; the team of associates is great. Danny Wong, in particular, is a very friendly, professional, and trust-worthy associat I highly recommend Circle BMW; the team of associates is great. Danny Wong, in particular, is a very friendly, professional, and trust-worthy associate. He has given great guidance on not only buying a car but also other subjects surrounding being a new car owner (maintenance, insurance, etc). First class guy, first class experience. More

Antonio Carneiro What great patience and knowledge Tony Carneiro had when a very confused couple walked through your doors. Having been loyal customers of Mercedes Be What great patience and knowledge Tony Carneiro had when a very confused couple walked through your doors. Having been loyal customers of Mercedes Benz for over 10 years, we weren't even sure we wanted to buy a BMW. He walked us through all our options. I will DEFINITELY ask for Tony again the next time we buy a BMW. More

Great service, no hassle purchase I knew the model, features, and packages I wanted. Before I left home I talked with Robert. Over the phone we ran through several scenarios on what I knew the model, features, and packages I wanted. Before I left home I talked with Robert. Over the phone we ran through several scenarios on what is best for me. Robert was happy to walk me through each finance options, inventory details, national offers published on BMW webpage, and patiently explained every details. He also discussed with me the pricing details on my trade-in. I went to the dealership and there were no surprise or hidden costs. No up-sell or pressure negotiations. While BMW Genius was helping me get up to speed on the car Robert was working the paper work. When I returned all paper work was ready. I signed the paper work and off went home. The best car purchase experience I have had ever. Literally two hours the transaction was done. Entire staff was very professional, courteous, and accomodating. More

Loyal Circle Customer This is my third BMW from Circle and they're great to do business with making you feel appreciated in all aspects of sales and service. This is my third BMW from Circle and they're great to do business with making you feel appreciated in all aspects of sales and service. More

Chris in Parts was awesome! I'm a repeat "parts" customer located in Florida and Chris has taken care of me each time. He delivers a personalized level of service which is rare t I'm a repeat "parts" customer located in Florida and Chris has taken care of me each time. He delivers a personalized level of service which is rare these days, and he has always gone above & beyond by giving honest answers to my questions. A true pleasure -- so much so that I'd rather deal with him and CircleBMW in NJ than my local dealers here in Fort Lauderdale. Thanks again Chris! More

Recommendation of John Marchetti and Circle BMW I highly recommend John to anyone interested in buying or leasing a vehicle. I have purchased and or leased numerous vehicles in the past. The most I highly recommend John to anyone interested in buying or leasing a vehicle. I have purchased and or leased numerous vehicles in the past. The most important attribute as to whether or not I select a specific dealership to conduct my business resides solely with the skill of the advisor. From the very first introductory handshake it was clear to me that John had my best interest in mind. He sought first to understand what I was looking for in a new vehicle, did not criticize the Mercedes Benz that I was currently driving even though I was seriously considering another Mercedes Benz as my next vehicle, and was able to provide a compelling comparison of the differences in the make, feel and drive of the two types of automobile manufacturers. John is someone that I expect to develop a long-term business relationship with as he made me a believer in the BMW brand. During the search process I felt no pressure to make a decision and John was very responsive to all of my questions. In the end he found the exact vehicle that matched my equipment criteria in fairly short order. The model and equipment package that I selected was in short supply. John was able to locate the vehicle en route from Germany and have the car redirected to Circle BMW. Overall a very pleasurable experience! More