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Circle BMW

Eatontown, NJ

5.0
4,016 Reviews

500 NJ-36

Eatontown, NJ

07724

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4,016 Reviews of Circle BMW

August 24, 2008

I was a returning customer at Circle BMW intending to purchase an X5.However, every X5 on the lost was covered with white compund, a substance which can not be removed, on all the black trim and running More

by kdocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
Sep 18, 2008 -

Circle BMW responded

Dear kdocke, I'm delighted to hear that the price that we quoted was reasonable! Im truly sorry that we were unable to earn your business, and that your perception of our BMW Center was inconsistent with our standards as a CENTER OF EXCELLENCE AWARD winner. I am not quite sure why or even how every X5 in our inventory could have been covered in a white compound that could not be removed? Anyway, I would welcome the opportunity to discuss this matter further if you would be so kind as to give me a call at 732-440-1200. Sincerely, Tom DeFelice President

June 26, 2008

We really had a great experience at Circle BMW while loooking for and purchasing our vehicle. It's a great driving machine. We had been referred by a previous customer who was also very happy with his e More

by Joe Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Reimmer
June 21, 2008

Very friendly and responsive to my questions and concerns. They made the whole process so easy and quick. I didn't have to call back for anything after the purchase. Quite different from my first More

by cnorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
June 17, 2008

I recently leased my second BMW from Circle BMW. Once again, it was a most pleasant experience. My original inquiry was sent via email as I was responded to within 24 hours. My schedule can be a More

by alligirl72316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Richardson, Paul Richardson
June 12, 2008

great customer service More

by talibs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tathiana Carrasco
March 28, 2008

Brought my M3 to the dealership due to issues with electronic faults. Tim and the service team was a pleasure to deal with. Everything was taken care of! They went above and beyond the stan More

by Steel21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Meritzis, Timothy Meritzis
January 14, 2008

KATHLEEN DREW 369 SHAWNEE DRIVE BRICK, NJ 08724 KATHLEEN DREW 369 SHAWNEE DRIVE BRICK, NJ 08724 TELEPHONE 732-600-0420 OFFICE 732-449-0190 January 11, 2008 Circle Motorsport, Inc. 500 More

by Kdrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knarvik
May 07, 2007

Great sales staff. Were very accomidating. 2nd car we purchased from them. Could have done better on pricing. More

by bp10004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
March 23, 2007

Bought a '07 550i last year. Sales person (Tathiana) was very friendly. I didn't need much advise since I knew exactly what I wanted. Paid list price, but with new model year and European delivery negotiati More

by felix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tathiana
October 14, 2005

tried a bait and switch - rude - spoke to customer waiting in the service department and they were all complaining about the quality of work they perform so i left and went to another dealership More

by bmwfanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 18, 2008 -

Circle BMW responded

Dear bmwfanatic, It's been a while, but I thought I'd respond to your negative posting. I'm not sure what happened in your visit to our BMW Center in 2005, however I can assure you that we are not rude to our customers and the quality of our service (and sales) operation has earned the BMW CENTER OF EXCELLENCE AWARD, one of 31 Centers in this country of 338 BMW Centers. If ever you would like to discuss this matter with me I would welcome your call. Tom DeFelice President 732-440-1200

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