Circle INFINITI

This was BY FAR the best purchase ive been through. Quick, professional and painless. Ralph and Brian were excellent and anyone looking for a new Infiniti or a QUALITY used vehicle, needs to visit thi Quick, professional and painless. Ralph and Brian were excellent and anyone looking for a new Infiniti or a QUALITY used vehicle, needs to visit this dealership ASAP! Looking forward to starting a long relationship here!! More

Just took delivery of our 6th (leased) Infiniti. The dealership in general and Mr. Lieberman in particular, are excellent. "Car salesman" sounds like a descriptive pejorative, but not here. He's knowled dealership in general and Mr. Lieberman in particular, are excellent. "Car salesman" sounds like a descriptive pejorative, but not here. He's knowledgeable, friendly and not at all pushy. I do my homework before choosing a car, so I know what I want - but the staff is also helpful for customers who need more info (like my wife, but don't tell her I said that). It's a pleaaure to talk about options, packages etc. and have the sales rep know exactly what I mean and get me what I want. The service department, which we have used for years, is excellent as well. Loaners are available; work done when promised. On one occasion (in 15 years+) when we had an issue about a repair, the service rep called in the Service Manager who put it right promptly and graciously. The premises are convenient, neat and attractive. Several dealerships in the area, but this is the best. We're tough customers. I don't hand out compliments freely, so this is unusual - and sincere. More

I don't usually write these reviews, but I'm feeling the urge to do so for this dealership because I was, quite frankly, surprised by how they treated me - especially their parts manager Jim Russo. I was d urge to do so for this dealership because I was, quite frankly, surprised by how they treated me - especially their parts manager Jim Russo. I was driving around in my 2002 Nissan with the "Service Engine" light on for a few weeks. As I was driving down Rt. 36 to Red Bank, I spotted this Infiniti dealership. I figured they should be able to figure out the issues with my car since Infiniti and Nissan are the same thing. I had actually gone into a few other shops previously to diagnose what the issues were. They all told me, "It could be this, or it could be that, or it could be a combination of this and that; we need more time to figure out what's wrong with it; etc.," which all sounded to me like they were going to replace everything and charge me for them. I pulled into the valet at Circle Infiniti, and was standing outside my car for a few minutes because I didn't see anybody around and I wasn't sure if I should just leave my car there. Jim came out and asked me if I needed help. He was very nice. I explained to him about the "Service Engine" light and all the things other shops told me, and Jim said it would take about an hour for him to take a look at what's going on. I was going to wait around, but, to my surprise, Jim offered me a loaner car. It was around lunch time, and he said he thought I might grab something to eat rather than wait around at the dealership. I mean, I wasn't even driving an Infiniti, and Jim treated me like I just bought a new Infiniti from him! So, I left my car with Jim, and took the loaner car to Red Bank to take care of business. Within an hour, I got a phone call from Jim. I was on my way back to the dealership, so I told him I'll be back in about five minutes. When I came back, Jim took the time to explain what was going on with my car. It wasn't one of those, "It'll be anywhere from $300 to $1,200 to fix the car" - he actually explained in details and told me what my options were. And the estimate he gave me was lower than the estimates other shops gave me as their "best case scenario." It's not true that dealerships always charge premium - at least not at this dealership. For the kind of service I received, I'd have been happy to pay double of what I paid to fix my car. I'm going to recommend this service department to everybody I know. Thank you Jim! More

After negotiating for a week or so, I was satisfied with my lease rate. There was no last minute charges when I cam to pick up my car, and it had a full tank of gas in it. Not a bad experience in comparis my lease rate. There was no last minute charges when I cam to pick up my car, and it had a full tank of gas in it. Not a bad experience in comparison to the Circle BMW dealer right up the road where I felt as if I was being given a favor to buy their car. I would go back again to Circle Infiniti. More

I have been having my 1995 Q45 serviced and taken care of by Circle Infinity since I bought the car back in 2000. I have NEVER been disappointed with the absolutely professional care that I have been given. by Circle Infinity since I bought the car back in 2000. I have NEVER been disappointed with the absolutely professional care that I have been given. Todd in service has been and is still tops. He is knowledgeable and explains in detail what has to be done with the car to keep it running in top condition. I have never felt that anyone at the dealership has taken advantage of me. I have spent a great deal of money at this dealership but when the car is presented to me, it always runs better than before. If Circle Infinity ever needs a personal recommendation, I'll be first in line. More

they were very nice, no pressure. More