Citrus Motors Kia
Ontario, CA
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423 Reviews of Citrus Motors Kia
I highly recommend Citrus Motors for any of your servicing needs. The people are always very helpful and courteous. Even though I didn’t purchase my car from this dealership I rely on Citrus Motor servicing needs. The people are always very helpful and courteous. Even though I didn’t purchase my car from this dealership I rely on Citrus Motors for service. Their location is convenient and their hours are very accommodating. Especially being open on Saturday, the dealership that I purchased my car from is not open on Saturday. My last service advisor was Sheri Prince who was a true pleasure to work with. Repairs were made exceeding my expectations on price and on time. Great job! More
Always a great experience with the Service Department. Sheri goes above and beyond in her attempts to not only satisfy the customer, but to also make recommendations for future service needs. Customer S Sheri goes above and beyond in her attempts to not only satisfy the customer, but to also make recommendations for future service needs. Customer Service - Sheri could be a role model for many others. More
I had a great service after Enrique had called me about the problem with my truck he had invited me down to take a look at my truck before any work started when i arived they had put it up on a lift and i the problem with my truck he had invited me down to take a look at my truck before any work started when i arived they had put it up on a lift and i met with Nick Sims who showed me what was going to take place this was inportant to me. by taking it to Ford i know the work was done write. i pull a 36 ft 5th wheel trailer so i fell better taking it to some one who know how to fix it the fist time. thank you Enrique and thank you Ford More
Good fast service. Have confidence in this service department that if there is problem with my car, it will be taken care of. In the past they have been very thorough in diagnostics and suggestions fo department that if there is problem with my car, it will be taken care of. In the past they have been very thorough in diagnostics and suggestions for repair. Have not over stated parts or service needs. The dearler is also close to my office and I Can get my car in and out very quick. More
Enrique Velez gave me 5 star treatment. He clearly explained what my car needed in terms of repairs. He worked hard to have the car ready in only a few hours. He arranged that I was returned to my hom explained what my car needed in terms of repairs. He worked hard to have the car ready in only a few hours. He arranged that I was returned to my home and picked up from my home. He worked hard to obtain a 10% discount. He did this in spite of the fact that I had no coupon. I highly recommend Enrique Velez. More
Brian Meschon, my service advisor took care of me as far as great service and did what he promised me, Brian had my vehicle back to me in a timely manner. I had the motor replaced and a new transmissiom u as great service and did what he promised me, Brian had my vehicle back to me in a timely manner. I had the motor replaced and a new transmissiom under warrantee repaired. The truck runs great and I have no problems. When I called him for service and he handled everything making me confident that the job will get completed to my satisfaction. More
had an issue the other day with having to return my daughters car. went to return it today and was met by dustin and i am assuming the general manager.. needless to say they absolutely rectified the is daughters car. went to return it today and was met by dustin and i am assuming the general manager.. needless to say they absolutely rectified the issue and my daughter has her car. yesterday i wouldnt have recommended this dealership to anyone but because of their concern for my daughter and doing the right thing i will always do my business with these gentlemen. the owner of this dealership (although i didnt meet him personally he was busy)made my experience a great one and i am thankful to him for the way he handled this situation. thank you to all 3 of them.. fantastic...... More
Hello. My name is Michal Horton, my husband and I just Hello. My name is Michal Horton, my husband and I just bought a new 2011 Ford Edge. And while the car speaks for its self. Getting someone to buy one Hello. My name is Michal Horton, my husband and I just bought a new 2011 Ford Edge. And while the car speaks for its self. Getting someone to buy one dos not. We went to a lot of dealerships, not just Ford. But when it came down to the Ford Edge being the one we were going to buy. We had went to either went to, spoke to, or seen over the internet different Ford Dealers. I think the Ford Company and anyone wanting to buy a car, should thank god for Citrus Motors and their many employee like Jason Neufeld and Ted Estel. No presser sales, very knowledgeable about the vehicles that they sale and even that of their competition. Anyway thank you very much for all there help. I LOVE MY NEW 2011 FORD EDGE. More
I gave this rating because I've taken my work truck to get serviced by this dealer for many preventive maintenance jobs. The service, quality, and friendly attitude that Enrique has shown to me left me v get serviced by this dealer for many preventive maintenance jobs. The service, quality, and friendly attitude that Enrique has shown to me left me very comfortable when leaving my truck at his dealer for servecing. More
By far the best service department that I have ever dealt with. Sherri has been taking care of me and my extended family for years and has never let us down. Top notch service along with quality workmanship. with. Sherri has been taking care of me and my extended family for years and has never let us down. Top notch service along with quality workmanship. If I drop off the car at night I get a call the next morning or if I decide to wait they provide me with an option to work at a full size desk or watch TV in comfortable waiting area. I have recommended Sherri and Citrus Ford for years and will continue to do so. Best Regards, More