
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Zachary was awesome and helpful the entire buying process. The entire staff made me feel comfortable and confident with my purchase. What a great experience! process. The entire staff made me feel comfortable and confident with my purchase. What a great experience! More
I came in today for a service on my mustang and was in and out in less than 25 minutes, with friendly knowledgeable service members. and out in less than 25 minutes, with friendly knowledgeable service members. More
The service team at City Ford in Columbia City Indiana are exceptional! When I brought my 2019 F150 in for a PCM recall, I had several questions about what was going on with my truck. They took the time t are exceptional! When I brought my 2019 F150 in for a PCM recall, I had several questions about what was going on with my truck. They took the time to answer all my questions with courtesy and respect. The team provided me with more information than I could ever expected. I had them give me an estimate for some routine maintenance that I want to get done along with a few parts that I need to get replaced. The estimate I received is quite the investment, but they did not mislead me or try to talk me into anything I do not need. I received Excellent customer service and plan to schedule my truck back with them here real soon to complete the estimate services. More
Tyler greeted me by name when I arrived. He reviewed the services I requested, and offered an additional service of fuel flush. I like to understand the work before I arrive. Tyler allowed He reviewed the services I requested, and offered an additional service of fuel flush. I like to understand the work before I arrive. Tyler allowed me to consider this additional service on my own time with no pressure. The work was completed quickly, and I have confidence my truck is ready for miles of reliable operation. More
I had Been to another Ford Service prior to this visit and was very disappointed with the service. I came to City Ford and Tyler was able to help me fix the issue that was previous done and get me on the and was very disappointed with the service. I came to City Ford and Tyler was able to help me fix the issue that was previous done and get me on the road. He explained in depth different aspects of my vehicle, he showed me video of issues found. Overall I just felt comfortable and very trusting with them to give me proper information and get fixed up! More
The salesman Chris Fielding and the sales manager Jeff Franke were great to work with! This was an easy, stress free, no pressure, vehicle purchase! Chris was very helpful and professional! as was Jeff on Franke were great to work with! This was an easy, stress free, no pressure, vehicle purchase! Chris was very helpful and professional! as was Jeff on all the final transaction details! I would highly recommend Chris, Jeff, and City Ford/Chevrolet! Thanks! More
Didn’t buy anything this time but I follow will where he goes. He’s trustworthy and knowledgeable. Best in the business. goes. He’s trustworthy and knowledgeable. Best in the business. More
We have used City Ford 2x now. We didn’t want to shop with another dealership because the first experience was so good. Second purchase wasn’t as smooth as the first, but overall t We didn’t want to shop with another dealership because the first experience was so good. Second purchase wasn’t as smooth as the first, but overall the experience was just as great. Brian was extremely diligent & helpful, having pride in the service he provided during & after the sale. Management was great, too! Everyone was helpful, informative, friendly, & diligent. I appreciate the follow through of everything. I highly recommend City Automall & Brian Schimmel. They gained our trust with our 1st purchase with them & they continue to have it. I am confident you will trust them, too! More
Matt was very helpful and accommodating in finding the exact truck I wanted. He went out of his way to look for it at other dealerships prior to me ordering mine. Highly recommend him for your future auto exact truck I wanted. He went out of his way to look for it at other dealerships prior to me ordering mine. Highly recommend him for your future auto purchase. More
Got me approved with no co-signer as a first time buyer. I love the car and will certainly be back in the future. I love the car and will certainly be back in the future. More