City KIA of Greater Orlando - Service Center

Top Notch Thirteen more words, Yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

I took the vehicle in for an estimate. The estimate was excessive, over $6,000. I took it to another place and got it fixed for $1,035. I will not come to City Kia again. The estimate was excessive, over $6,000. I took it to another place and got it fixed for $1,035. I will not come to City Kia again. More

Outstanding Nate was very knowledgeable and welcoming Will asked for him on my next visit Will asked for him on my next visit More

Outstanding Nate was very knowledgeable and welcoming Will asked for him on my next visit Will asked for him on my next visit More

The service and attention I received from Franco was great. The repair itself was covered under warranty and given the extent of the job, it was likely completed in a timely manner (2 full days to repla great. The repair itself was covered under warranty and given the extent of the job, it was likely completed in a timely manner (2 full days to replace evap core) and seems to work at least However, in the process of doing the repair my sun visor was broken which would have taken less than 5 minutes to fix (looks to be one bolt). And I can't imagine how a tech could have done that and not noticed. Critically I had a sentimental charm from Japan hanging off the visor clip that was broken. It is nowhere to be found. So the tech either took it, trashed it or it fell into the open dash and is now stuck there. I cannot replace the charm and after asking them to look for it at the dealership, I was simply told to come in and speak to management. I'm out of town and by the time I'm back, I'm sure it will be long gone. This made me look at the rest of the repair and I noticed the dash was haphazardly put together in multiple places and I had to unclip and reclip it all back in properly myself. I also noticed multiple grease stains on the dash and seats which hopefully will wipe out. This now makes me question the quality of the actual repair that I can't see given how little care was taken on the parts I can see (plus the damage) More

Everything was great. Service greeting, waiting area, etc.. until Josh told me my vehicle was ready. Then he wasn't around to get me out and no one else could help me. I w Service greeting, waiting area, etc.. until Josh told me my vehicle was ready. Then he wasn't around to get me out and no one else could help me. I waited around 25 minutes for someone to help me. More

The staff is thorough and prompt. Zach was very helpful. It's easy to schedule service when it's good for you. Zach was very helpful. It's easy to schedule service when it's good for you. More

Able was super friendly and helped me right away. Will definitely be coming back and using him! Will definitely be coming back and using him! More

Nice facilities. They have everything your car needs. One stop car shopping and maintenance bro They have everything your car needs. One stop car shopping and maintenance bro More