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City KIA of Greater Orlando - Service Center

Orlando, FL

4.7
193 Reviews

193 Reviews of City KIA of Greater Orlando - Service Center

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October 04, 2023

I went in for my first Kia service on my car, Keith Parker was super friendly and quick to get me in. I appreciate how he explained to me all the services that was available to me at no cost which I di More

by Nikkihuynh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Parker
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Oct 04, 2023 -

City KIA of Greater Orlando responded

Nikki, We are grateful for you leaving Keith this stunning review and recommendation! We are pleased to hear that Keith took amazing care of you and could get your automotive needs taken care of quickly and efficiently. We are delighted to know that he explained all the services available for your vehicle at no cost. Please do not hesitate to let us know how we may be of further service to you.

Helpful
September 29, 2023

Was very efficient means great customer service. Also was very attentive to my needs. Thanks More

by Jlriley47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac richards
Report | Print
Oct 02, 2023 -

City KIA of Greater Orlando responded

We greatly appreciate you taking the time to leave us this 5 star review! We are thrilled to hear that our team took amazing care of you and your automotive needs. We are pleased to hear that they were very attentive to your needs. Please do not hesitate to let us know how we may be of further service to you.

Helpful
September 27, 2023

Fast and friendly service even on his day off. I was very pleased with the service More

by tanishalewis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
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Sep 28, 2023 -

City KIA of Greater Orlando responded

Tanisha, Thank you so much for taking the time to leave Carlos this positive review! We are glad to hear that Carlos took great care of you and could get your automotive needs taken care of quickly and efficiently. We are thrilled to hear that he was friendly and even took care of you on his day off. Please do not hesitate to let us know how we may be of further service to you.

Helpful
September 26, 2023

Michael Vilaomat has great customer service. Everything was great the service time was slow but overall, everything was fantastic. More

by tonya.b.torrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Viaomat
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Helpful
September 25, 2023

Excelente atención por parte del Sr. Adán Fernández , muy explicativo en las recomendaciones para mi auto , y de forma pausada verifico los detalles , para asegurase que había entendido More

by Pedro villanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADÁN FERNANDEZ
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Helpful
September 21, 2023

Anthony George at City Kia Orlando was awesome - top tier service! He was very professional and was able to get my 2020 Kia Souls serviced quickly and efficiently! Thanks Anthony! Looking forward to worki More

by avisshelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
Sep 22, 2023 -

City KIA of Greater Orlando responded

Thank you so much for taking the time to leave Anthony this amazing review! We are glad to hear that Anthony took excellent care of you and could get your automotive needs taken care of quickly and efficiently. Offering thorough and efficient service is so important to us here at City Kia. Please do not hesitate to let us know how we may be of further service to you. We look forward to the opportunity to serve you again.

Helpful
September 15, 2023

My experience thus time with Mr Anthony was great . .They took care my car and made sure I was comfy while I waited and kept me in loop on what else may be needed for my next visit so I can prepare More

by mrs.nicole0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Tim Duke
Report | Print
Sep 15, 2023 -

City KIA of Greater Orlando responded

We greatly appreciate your positive review on Anthony! We are glad Anthony took great care of you and kept you well informed throughout the process. Our guests' safety and satisfaction are our utmost priority here at City Kia. We hope to continue serving you and your automotive needs!

Helpful
September 13, 2023

Ellos trabajaron en mi carro bien, me sie to satisfecho, lo recomendaría además Adán Fernández me atendió muy profesionalmente More

by LUIS G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adán Fernández
Report | Print
Sep 13, 2023 -

City KIA of Greater Orlando responded

Luis, Gracias por tomarse el tiempo para dejarle a Adan esta evaluacion y recomendacion positiva! Nos complace saber que el le haya brindado un servicio de 5-estrellas. Su satisfaccion significa mucho para nosotros. Mil gracias!

Helpful
September 12, 2023

Manuel was great! He really catered to our needs. We were in a hurry and he promised us expedited service and completed that! More

by ispowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
Report | Print
Sep 12, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with Manuel. We are glad he took great care of you and your automotive needs. Providing a smooth and efficient experience is always our goal. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Helpful
September 12, 2023

Manuel Escudero was my service rep for the day. He kept me informed of the work on my car and how long it would take. I would highly recommend City Kia for your service needs and Manuel Escudero. T More

by Ojedaevelyn0706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
Report | Print
Sep 12, 2023 -

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! We are glad that Manuel took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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