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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
912 Reviews
Call Service Center (855) 791-3984

913 Reviews of City KIA of Greater Orlando - Service Center

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April 29, 2025

I waited 5 hours for oil change and tire rotation. Also, I filled out the survey weeks ago. More

by rtrues187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service do not remember name
Report | Print
Apr 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and patience. We are disheartened to hear that your service experience wasn't a good one due to the services taking too long. We value your concerns and would like to speak to you more on this situation, please give us a call at our dealership and ask for the Service Manager. We would love to help.

April 29, 2025

El servicio fue muy amable estuvieron pendiente de informer el estado del carro en todo momento More

by LUISG.MOLINAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio tecnico
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Luis, Para City KIA of Greater Orlando, brindar un servicio eficiente y de calidad es fundamental, y nos complace que el trabajo de nuestro equipo haya sido satisfactorio. Nos complace saber que fueron muy amables y atentos al informarle sobre el estado de su vehículo en todo momento.

April 29, 2025

Excelente atención de todo el personal especialmente de franco quien nos atendió y resolvió todos los problemas More

by SGCOMPANY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco papagno
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le hayas dejado a Franco esta maravillosa reseña! Nos complace saber que te ayudó, resolvió todos tus problemas y te brindó un excelente servicio.

April 29, 2025

Anthony Ag George is very great with his customer service I will recommend him anything to anyone I know More

by DIANAHUGGINS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ag
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

DIANA, Providing very great service is so important to us here at City KIA of Greater Orlando and we are glad that Anthony's efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

April 29, 2025

It was like eating a bowl of frosted flakes. ...THEY WERE GREAT!! It was like eating a bowl of frosted flakes....THEY WERE GREAT!! Just like Tony the Tiger always said...... More

by Alltrans837sobt
Recommend Dealer
Yes
Employees Worked With
AG
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was great. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 29, 2025

Good service and a knowledgeable staff. The only downside is that any warranty work should be covered by any kia dealer in my opinion. However with them it just be performed only at their s More

by MELODYMINTER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

City KIA of Greater Orlando responded

MELODY, Thank you for leaving us this amazing review! We are happy to know that our team was knowledgeable and provided you with good service.

April 29, 2025

Zach had my vehicle serviced quickly while providing me with clear communication about what needed doing and why. I felt confident in the maintenance done on my vehicle this visit! More

by MASONREINHART96
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

MASON, We are grateful for you leaving Zach this extraordinary review! We are pleased to know that he serviced your vehicle quickly and provided you with clear communication about what needed to be done. We hope to serve you again in the future.

April 29, 2025

Love the customer service, if something is wrong they go the extra mile to make it right More

by Connor campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aisha and Jake in the accessories department
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Connor, Thank you for leaving us this fantastic review! We are happy to know that our team goes the extra mile to make things right if something goes wrong. Please do not hesitate to let us know how we may be of further service to you.

April 29, 2025

No pressure. Easy to deal with Everyone very pleasant Large selection of cars Was willing to deal with is More

by DAGDAK42
Recommend Dealer
Yes
Employees Worked With
T
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were no pressure, easy to deal with and was willing to work with you. We wish you safe travels until we meet again!

April 29, 2025

Unsatisfactory Pay almost 1,000 and still with the problem Over pricing Need better quality on mechanic More

by chef.rodriguezjo
Recommend Dealer
No
Employees Worked With
Abel
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Chef, Thank you for your time and patience. We are disheartened to hear that your vehicle issues are still occurring and paid a lot of money for it to get resolved. We would like the opportunity to speak to you to see what we can help with, please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

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