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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
895 Reviews
Call Service Center (855) 791-3984

895 Reviews of City KIA of Greater Orlando - Service Center

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April 27, 2025

They helped with finding the best option for us. Thank you so much for helping us find the right car and for your professionalism. More

by tuta861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Tuta, Thank you for leaving us this amazing review! We are happy to know that our team helped find the best option/car and were professional. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 27, 2025

Unnecessary waste of time. And can be different if you guys let the customers know about an estimated time, specially when is the first appointment in the morning at 7am More

by W BEDICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Bedics, Thank you for reaching out to us about your service experience. We are very sorry to hear that your time was wasted. We value each customer with respect and efficiently. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

April 27, 2025

Could've discussed the results about the inspection more clearly, And describe the process clearly before taking the car for service. More

by Derbounas
Recommend Dealer
No
Employees Worked With
Josh
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Derbounas, Thank you for your time and feedback. We understand you would like to hear more results after your services, we will go ahead and get with the time and make sure this matter doesn't happen again. If you would still like to speak to us, call us at our dealership and we would love to help you.

April 27, 2025

They can't even do the bare minimum like making sure the tire pressure is correct or resetting the service reminder. They can never give an accurate time of the service will be done More

by genep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike a service manager
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Gene, We would like to thank you for reaching out to us with this matter, we are very sorry to hear that service experience wasn't a pleasant one due to the tire pressure wasn't checked and resetting the service reminder. We understand your frustration and would like the opportunity to speak to you. Please give us a call at our dealership and ask for the Service Manager, we would be happy to help.

April 27, 2025

Siempre intentan sacarte dinero y no miran por el bienestar del cliente. Muchas veces no comprueban que tú coche funciona después de arreglar una avería. More

by JORGEIBAHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arraiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Jorge, Gracias por su tiempo y su reseña. Lamentamos mucho que su experiencia con el servicio no haya sido buena debido a que el equipo de servicio no revisó a fondo las reparaciones realizadas en su vehículo. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio. ¡Con gusto le ayudaremos!

April 26, 2025

Johnathan was very informative and accommodating Johnathan took care of all my concerns and was thorough More

by idiong
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jonathan this spectacular review! We are delighted to know that he was very informative, accommodating, thorough and took care of all your concerns.

April 26, 2025

Excellent service and attention to detail during every stage of the installation process. Highly recommended. More

by conwaybilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Aisha, Joe
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review and recommendation! We are happy to know that our team provided you with excellent service and were attentive to detail every step of the way.

April 26, 2025

Everyone was very straightforward and I didn't sense any of the usual dishonesty and doubledealing that you get from other dealerships. More

by crimson_pm
Recommend Dealer
Yes
Employees Worked With
Raul (sales) and Joel (finance).
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team was very straightforward. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 26, 2025

Excelente servicio tanto como para el auto hacia mi persona también . En especial de franco More

by benitojosetelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Benito, ¡Gracias por dejarle a Franco esta fantástica reseña! Nos alegra saber que les brindó a usted y a su auto un servicio excelente.

April 26, 2025

Every think so good. I’m very satisfied with the service Great job.thank you More

by RADRIA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that everything was so good and our team did a great job.

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