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City Volkswagen of Chicago

Chicago, IL

5.0
3,293 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,293 reviews

June 04, 2024

Everything was good answered all my questions. Only problem was that my car did not arrive the time i was told so i have to pick it up the next day More

by samsalto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Anthony Manteca - amanteca@cityvwchicago.com

June 04, 2024

David was patient with my family, and they can be a lot. He accommodated us with no appointment and a firm budget. He was able to get the payment to a price point I was comfortable with, without having to s More

by Amy A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

City Volkswagen of Chicago responded

Thank you, Amy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with David here at City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

June 04, 2024

David was great! Super helpful with the car sale. Would highly recommend City VW for future car buyers. More

by Jtovmassian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. David and our team appreciate your business and hope to see you again soon! Anthony Manteca - amanteca@cityvwchicago.com

June 04, 2024

Everyone at the dealership was super friendly and helpful. Anthony kept me updated every step of the way and helped me leave with the car I was hoping for! Anthony was very personable and friendly an More

by Cgrogers13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grassini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Anthony Manteca - amanteca@cityvwchicago.com

June 04, 2024

Juan made our car buying experience awesome. After a few bad experiences from other dealers, Juan was far and beyond the best salesperson we worked with. More

by Vince Tortorice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

City Volkswagen of Chicago responded

Vince, Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Juan, and it was a pleasure having you at the dealership. We appreciate your review! Anthony Manteca - amanteca@cityvwchicago.com

June 02, 2024

Iryna was absolutely phenomenal to work with and got me an amazing deal on my 2024 Atlas SEL Premium R-Line! She was able to work the deal remotely for me and I took the train from Michigan to pick it up. More

by Carlypcook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
IRYNA HRYHAROVICH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! We hope you enjoy your new Atlas, and please let us know if we can be of any more assistance. Anthony Manteca - amanteca@cityvwchicago.com

June 01, 2024

Very friendly, informative and helpful he made the process simple and fast. Totally recommend Anthony! More

by Juliarodr95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Grassini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Julia, and it was a pleasure having you at the dealership. We appreciate your review! Anthony Manteca - amanteca@cityvwchicago.com

June 01, 2024

I've been car shopping for quite awhile and just bought a 2024 Atlas from George. I explained what I wanted and he found me the perfect vehicle. We did all negotiations prior to coming in to purchase, More

by lildogstudio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Skoubis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

June 01, 2024

I’ve dealt with a lot of dealerships in the past and have always dreaded the experience of purchasing a vehicle. After purchasing a vehicle today with City VW, I can without a doubt say I will NEVER go anywh More

by Holly Barratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your kind words, Holly, and for taking the time to leave us this wonderful feedback! Anthony Manteca - amanteca@cityvwchicago.com

June 01, 2024

David was great, he did his best to make sure I got a great deal in my car. More

by Mstewart0114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Anthony Manteca - amanteca@cityvwchicago.com