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City Volkswagen of Highland

Highland, IN

4.9
1,532 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,532 reviews

July 07, 2014

ERIC IS THE BEST!! Was searching for a great deal on a new VW, after doing much research I got the best deal thanks to Eric Davidson! The whole volkswagen team at highla More

by Alopez2186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davidson
Jul 08, 2014 -

City Volkswagen of Highland responded

Your kind words and fantastic star-rating are greatly appreciated. I am elated to hear that Eric and the rest of our staff were able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Highland Volkswagen! Bruce Phillips|General Manager

June 27, 2014

Great experience buying a new car How often is it enjoyable to buy a new vehicle? At Highland it was a pleasure I felt like family and did not feel pleasure. We had an almost 2 hour dr More

by Jen63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Phillips, Sean O’Donnell, Joe Embro
Jun 27, 2014 -

City Volkswagen of Highland responded

Thank you so much for taking the time to write this review. Our top priority is delivering knowledgeable and professional service at an efficient pace, without making our guests feel rushed or pressured in any way. We also make sure that all of our employees are accommodating and friendly, and I am very happy to know that we were able to provide you with your best ever car buying experience. Thank you for recommending us to your friends, and don't forget to "like" us on Facebook! Bruce Phillips|General Manager

June 27, 2014

30 Day check on the new Tiguan We have a long drive but well worth it. The customer service and service in general in perfection. Everything was explained really well and Shean even More

by Jen63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean O’Donnell
Jul 08, 2014 -

City Volkswagen of Highland responded

Thank you so much for taking the time to write this review about your experience with us. Sean is great with people and he always attends to every concerns of our customers. If there's anything else that we can help you with in regards to your vehicle, please don't hesitate to come back and see us! Bruce Phillips|General Manager

June 25, 2014

Awesome dealership My experience was fun. They make it fun to buy a car. Best price, best financing. No pressure just FUN. The dealership is established with a new facil More

by Woodbine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Phillips, Joe Embro
Jun 27, 2014 -

City Volkswagen of Highland responded

Thanks for writing a great review for us! Customer service is our highest priority, and it gives us great satisfaction to hear that you enjoyed your experience with our dealership. We appreciate your business, and we look forward to giving you the same great service next time we see you! If you would like to receive updates and exclusive deals for our dealership like us on Facebook! Bruce Phillips | GM

May 07, 2014

Great Experience! Everyone here is so friendly! I wish we had money to buy another car right now because we would buy from them again today! We purchased a CPO 2013 Pas More

by jaderade_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Phillips, Joe Embro
Jun 27, 2014 -

City Volkswagen of Highland responded

Jade! Thanks for your great review. It was a pleasure to work with you and your family. Enjoy that Passat TDI! I hope your getting close to 50 MPG! Bruce Phillips|General Manager

March 26, 2014

We weren't in the market for a new vehicle at the time, but our current commuter car broke down and wasn't worth fixing. We still owed some on it and were stressing because we didn't know what to do More

by aewing0386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2014 -

City Volkswagen of Highland responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Bruce Phillips|General Manager

February 14, 2014

I had a wonderful experience at this dealership while purchasing my first new car. The team were more than welcoming and explained everything to me in great detail. I would recommend this dealership to m More

by EMJOSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Embro
Mar 27, 2014 -

City Volkswagen of Highland responded

Your kind words and fantastic star-rating are greatly appreciated. I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. We look forward to working with you in the future. Bruce Phillips|General Manager

February 13, 2014

I purchased my 2013 VW Jetta in October. It is the 6th VW that my husband and I have owned. I want to say that my salesperson Andy McQuiston was wonderful to work with. He listened to what I wanted in a More

by cindyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2014 -

City Volkswagen of Highland responded

Thank you so much for your kind words relating to Andy specifically and all the Highland Team members that you have worked with. Everyone here is happy to be a member of the NW Indiana community and we want our customers to feel welcome, every time they enter our store. Enjoy your Jetta! Bruce Phillips|General Manager

February 13, 2014

Very professional and personable. I look for a dealshp that takes me seriously and respectfully. This was the absolute experience with Highland VW. Andy, Joe and Wilson were definitely pleasures to work More

by hunterchad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Embro
Mar 27, 2014 -

City Volkswagen of Highland responded

Thank you for leaving us a great feedback. Our staffs primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. It is great to hear that we were able to provide you a professional, painless and efficient customer service that our dealership is known for. Don't hesitate to stop in if you should have any additional questions or concerns regarding your car Bruce Phillips|General Manager

February 11, 2014

I had a great shopping/buying experience. Everyone was very friendly, low key and helpful. There was no pressure at all and they worked with us very well on pricing . On my way out with my new Jetta, I to More

by Johnwodynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Eric Davidson
Feb 13, 2014 -

City Volkswagen of Highland responded

John, Thank you so much for your review. Eric strives to deliver the best possible experience for his customers, and every Consultant at Highland Volkswagen wants to be as "un-salesman like" as possible. We are glad that you are enjoying your new Jetta. If I can every be of assistance, please just let me know! Bruce Phillips|General Manager