144 Reviews of City World Hyundai - Service Center
Don't believe their internet advertising I saw the car on their website. I called them to ask about any other fees they said only tax and title.but when I went there to buy it, they told me f I saw the car on their website. I called them to ask about any other fees they said only tax and title.but when I went there to buy it, they told me for any car in dealership, I have to pay extra $3995.00 for 152 points inspection. I said I will take the car without inspection they said can't sell without it. All I am saying is if you are going there, add extra 4000.00 dollars. don't believe their internet pricing. It's false advertisement. strongly not recommended. More
Claudia Pacheco 9175872405 Awesome customer service. From the moment I stepped in, I was greeted with the receptionist and offered helped from a sales representative Claudia. Ab Awesome customer service. From the moment I stepped in, I was greeted with the receptionist and offered helped from a sales representative Claudia. Absolutely great experience. More
Liars and untrustworthy I came here because there is a recall on the sub-frame of my 2003 Hyundai Sonata (which would be free for me to replace at Hyundai's service center) a I came here because there is a recall on the sub-frame of my 2003 Hyundai Sonata (which would be free for me to replace at Hyundai's service center) and I spoke with Anna on the phone several times who assured me that the entire replacement process would take a few hours on the day of my visit. I asked if I should bring the car by before my appointment so they could look at it and order to required part so that it was in the shop by the day of my appointment, but she said that there was no need for that because the part would be ready when I brought it in. I was skeptical, but I called her back the next day to confirm everything, and she assured me they'd be able to service the vehicle on the day that we made the appointment for. Then, on the day of my appointment the service men let me know that they will need to order the part and because it's almost Memorial Day weekend they don't know how long it would take to arrive, then they turn around and told me my flex pipe and muffler need to be replaced for over $450 - which was a flat out LIE (or they're 100% incompetent) because I had my flex pipe replaced just two week prior and they were surprised to learn that; and turned around and said to me, "never mind, we just meant the muffler needs to be replaced." I felt like they were intentionally trying to swindle me, so I left out and headed to another Hyundai service center and had a much better experience. They're crooks - stay away! More
City World Hyundai Service on Zerega Ave in Bronx, NY really disappointed me, On 10/29/13 I had to have it towed there due to having a dead battery. I ended up having to pay a lot more ($419) than origin really disappointed me, On 10/29/13 I had to have it towed there due to having a dead battery. I ended up having to pay a lot more ($419) than originally expected ($148) because they convinced me to add work such as things that were recently done on the car a couple of months prior (air and cabin filter change) and they charged $98.00 although I have coupons for complementary oil change and air filter. They also wanted me to get new brakes and Emission (today 11/19/13 I took it to a Star Hyundai Service in Queens, after they fixed the problem City World made, they did a multipoint inspection and told me that the car is great and I don't have to do anything to it. On 10/30/2013 After getting the car back from City World Hyundai Service the car sounded and drove horribly, the right back light was also not working and the car made a loud whistle noise when accelerating and driving. I no longer trust them and refuse to ever go back, I truly believe they are untrustworthy crooks. Today I took my car over the bridge to Star Hyundai Service in Queens so they can diagnose the car and they found that City World Hyundai left a hose disconnected from inter coolant. I find their (City World Hyundai Service) lack of professionalism very upsetting and a very bad look for Hyundai as a company. More