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Cityside Subaru

Belmont, MA

4.9
3,866 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,866 reviews

March 05, 2026

Every aspect of my experience with Cityside Subaru was outstanding. I spoke with Brian O'Malley on the phone and he connected me with Mike DiFrancisco, who was incredibly friendly and knowledgeable. I tho More

by wk4peace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DiFrancisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gelfusa
February 24, 2026

Mike DiFrancisco couldn't have been nicer, more straightforward, and helpful. We came in with the Crosstrek in mind, he helped us determine new/used, gas/hybrid, and some other features. Buying a c More

by johnandmargit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DiFrancisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

Needlessly wasted time as a negotiating tactic. Misleading presenting information and did all of the stereotypical car dealership tricks More

by apeders1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mark Lidano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diogo Prado Malmonge
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

Very helpful with letting us try out the Subaru Forester for nearly a half hour . Gene was really good about explaining the inside of the car. More

by pgardos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2026

I had a very positive experience. Diogo met me on the showroom floor. He listened to what I wanted and only showed me cars and options that fit my needs. He was friendly and knowledg More

by bethbadik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diogo Prado Malmonge
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2026

Very nice waiting area ! ! Free ride to nearby area to lunch !! Very courteous staffs !! Very pleasant experience !! More

by Kenny
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2026

We have always had a great experience at cityside subaru. The service is great and the communication is excellent. I also appreciate how transparent they are with costs as well as repair options. I’ve been u More

by jbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2026

Very smooth transaction. No pressure from any of the staff and pleased with my deal. More

by kevina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2026

The staff was very responsive. And the work was well done in a timely manner. More

by Abcwolftribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
February 11, 2026

very professional service and would recommend to others. Convenient access and nice facility - two more words More

by DANM369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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