Cityside Subaru

I felt the staff at this dealership was friendly, patient, and knowledgeable. I did not know that there is a charge for routine maintenance, so wish I had know that ahead of time. Also, there are som patient, and knowledgeable. I did not know that there is a charge for routine maintenance, so wish I had know that ahead of time. Also, there are some great safety features in this car, but I did not get to test drive it ahead of time because it is the first year for the AWD Hybrid, which I was already settled upon. So, some negative features of the car might have deterred me, but I went ahead anyway. I think, what impressed me most here was that there were long-term employees and that Cityside had Demiri available to go over some of the car features, which was really help[ful. That being said, I thin Subaru could streamline access to some features and also, include a few things I really miss from my Honda Accord. More

We had a fantastic experience leasing a crosstrek from Cityside Subaru! Nathan and his team made us feel so at ease from when we first called to inquire about their options, to the help getting transport Cityside Subaru! Nathan and his team made us feel so at ease from when we first called to inquire about their options, to the help getting transport to/from the dealership, and all the way through the sales process. They were understanding, patient, and helped us feel confident in our decision. Highly recommend! More

I have purchased at least 20 cars in my life and this salesman and dealership were my best experience exceeding my expectations. Michael DiFrancisco is knowledgeable and very customer oriented. salesman and dealership were my best experience exceeding my expectations. Michael DiFrancisco is knowledgeable and very customer oriented. More

I've had Subarus for most of my adult life. The expertise -- and listening skills -- of the salespeople at Cityside are the best. In addition, when I buy a Subaru, I know from experience that The expertise -- and listening skills -- of the salespeople at Cityside are the best. In addition, when I buy a Subaru, I know from experience that the service department will treat me right. More

Michael DiFrancisco and his colleagues--special mention to Nathan Williams and Eric Burd--were wonderful, and made an otherwise mundane experience a real pleasure. Knowledgeable, cordial and kind, Mich to Nathan Williams and Eric Burd--were wonderful, and made an otherwise mundane experience a real pleasure. Knowledgeable, cordial and kind, Michael et. al. have earned our loyalty and respect. We look forward to continuing our business relationship! Thank you Cityside Subaru!! Liz and Peter More

Very efficient. Great service and helpful staff who explain things well. The new facilities are much improved over the old one. Great service and helpful staff who explain things well. The new facilities are much improved over the old one. More

It was a stress free experience! I will more than likely to buy another car! I will more than likely to buy another car! More

I've been getting my vehicles at Cityside for the past 26 (!) years. This is the second car i've gotten from Mark. He listens to what I say I want, and doesn't try to upsell me. I bring my cars to Citysid (!) years. This is the second car i've gotten from Mark. He listens to what I say I want, and doesn't try to upsell me. I bring my cars to Cityside for servicing. I'm a happy camper! More

After searching all the subaru dealers in my area, I could get deal i needed to purchase a car, so I tried this dealership which is 1 hour away, and they gave me the best deal way over the top of any o could get deal i needed to purchase a car, so I tried this dealership which is 1 hour away, and they gave me the best deal way over the top of any other local dealership to me.. so I drove up to citi side subaru and bought the car...great job city side subaru More

Your staff in person are wonderful. Anything physically done in person is wonderful. Years of wonderful service from the actual staff at cityside subaru. However. Your computer syste Anything physically done in person is wonderful. Years of wonderful service from the actual staff at cityside subaru. However. Your computer systems are always terrible. Which I a reminded of when the request to leave feedback email refers to me as an entirely wrong name. Not even my Father's name, a mash up of both our names. Your computer systems always mix us up, always mix up our phones, always mix up our emails. No matter how many years, no matter how often your staff tries to fix it. Subaru's computer systems always keep making these mistakes, even now that I have just bought a new car. Even now, Mysubaru.com still lists an error typo version of my email as my contact information, which was an error made years ago, regardless of me selecting my correct email for the confirmation code on initial sign in. Which I can not change myself, as it simply tells me that my REAL email is already registered. Your staff have said they would try to fix it, back when I paid for my new car, and nearly a week later it is still a problem. Which I do not blame the staff for, because they have been trying and failing to fix your terrible computer systems making mistakes on my name, my contact info, or even if I have ever even had service at cityside subaru, for years. I can trust your staff to replace the rusted out suspension of a car, which they have on my old 2008 forester. I still can't trust your computer systems to even remember that I have a car, or my name. More