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Claremont Toyota

Claremont, CA

4.5
4,010 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,010 reviews

May 10, 2024

Been buying cars for many years, family works in the car dealer business so I know how it works. 99% of what is told to us when buying a car is not true. Like, “we’re not making any money on this deal,” hea More

by CARL.SANDERSJR34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali
May 10, 2024 -

Claremont Toyota responded

Carl, We're happy that overall you had a quality car-buying experience. We appreciate the opportunity to earn your business and we look forward to providing you with the 5-star service you deserve at tomorrow's service visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2024

Normal service waiting awhile to get the car back after service. Recommend services a little too pricey More

by LETTYSILVA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 10, 2024 -

Claremont Toyota responded

Letty, We're disappointed your experience has just been mediocre. Should you like to discuss any issues you've experienced here in our service department, please don't hesitate to let us know. Thank you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2024

Fue una experiencia muy agradable muy amable personal atentos respetuosos muy buena atención la que se me brindó More

by AZUCENAGARCIAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Claremont Toyota responded

Hola Azucena! Gracias por sus palabras y evaluación de cinco estrellas. Estamos encantados de saber que tuvo una experiencia agradable con nuestro amable y atento personal. Brindar un servicio excelente es nuestra principal prioridad y estamos muy contentos de que se haya demostrado durante su visita. Esperamos volver a verte pronto! Saludos, Equipo de relaciones con el cliente guestrelations@claremonttoyota.com 909-625-1500

May 10, 2024

The service and attention of the staff was very good and helpful. Thank you very much More

by LJARA1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Sarofeem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Claremont Toyota responded

Hi LJARA1010, thank you for your positive feedback! We're delighted to hear that you had a great experience with our staff. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your support and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2024

Mr. Mike is the best. And his service team is very lucky to have him as leader, because he cares. And Mr. Luis R Macias is making David Wilson's Claremont Toyota service center, very comfortable for custome More

by DONJAY333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Mike
May 13, 2024 -

Claremont Toyota responded

Thank you for the glowing review, Donjay! We are thrilled to hear that your experience with Mike and Luis at Claremont Toyota was exceptional. Providing top-notch service and creating a comfortable environment for our customers is super important to us. We appreciate your feedback and look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2024

I was there for a safety recall but was happy with the service to be satisfactory More

by RFRITSCH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
May 13, 2024 -

Claremont Toyota responded

Thank you for sharing your experience, RFRITSCH85! We're glad to hear that you found our service satisfactory during your visit for a safety recall. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2024

Professional service. Technical abilities of service technicians is self evident from the quality of work performed on my vehicle. It indicates that they are well trained More

by RICO.PHILLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 13, 2024 -

Claremont Toyota responded

Hi Rico, thank you for sharing your positive experience with our service technicians. We're thrilled to hear that their technical abilities and dedication to their work stood out to you. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

I receive excellent service every time I get my car serviced. Luis and the staff are professional and nice! More

by VERONICAWASHINGTON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M
May 10, 2024 -

Claremont Toyota responded

Veronica, thank you for taking the time to share your positive experience with us! We are thrilled that Luis and our team provided you with excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

The recorded mileage for this visit is incorrect. I did not get a brake inspection. I had to call to see if the truck was ready after 4 hours (oil change). When I called Scott the next morning to More

by TSORVETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 10, 2024 -

Claremont Toyota responded

It's important we are providing accurate service and quality communication, which is why it's disappointing that you received neither. At your convenience, please contact us and we'll be happy to provide you with the correct mileage for your vehicle. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Tired of long waits for service. Will no longer be using your facility for service, as soon as contract expires. More

by KLKEMPTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500