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Claremont Toyota

Claremont, CA

4.5
4,118 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,118 reviews

December 20, 2017

Great Service! Service manager was very helpful! The service was done by the time promised. Having free shuttle service made the trip so much easier and pleasant! More

by JeffreyKuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the service manager!
December 19, 2017

GREAT EXPERIENCE IN SALES WE RECENTLY PURCHASED A VEHICLE AND OUR EXPERIENCE WAS GREAT WITH BRUCE WRIGHT AND "RICKY" IN FINANCE. WE WERE ABLE TO COMPLETE OUR TRANSACTION IN A R More

by valree masters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky ( in the finance dept.)
November 28, 2017

frindly, fast, they are doing good and fast. i am always satisfied using Claremont Toyota service only thing i was not happy last time, i did ask to check the tire More

by ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lam
November 16, 2017

Quick and easy Kalvin was very helpful. He helped me get a good deal and got great financing for me. He explained the difference between leasing and buying. I ended More

by Jesse satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalvin
Jan 26, 2018 -

Claremont Toyota responded

Hello Jesse, Thanks, for sharing your experience we are happy to hear Calvin was able to help drive off in your new 2018 Camry. Claremont Toyota would like to thank you, for your business.

November 13, 2017

Excellent Phil Tarin is always a pleasure to deal with. All the staff are friendly and nice and go out of there Way to assist you. Zupe is the best always g More

by Claremont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Nov 17, 2017 -

Claremont Toyota responded

We are glad to hear you receive excellent customer service on each of your visits to our dealership. We will let our staff know that they are doing a great job. Thank you, for your business.

November 04, 2017

Objective was to obtain smog check, replace wipers and tire I found Phil T as ‘Exceptional & Trustworthy’, I would and have recommended him as the person to see when they come into Claremont Toyota. Phil follow More

by JanetFJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regret the only person I’m familiar with is Phil; however whomever was my Mechanic after checking tires inflated them for me. I honesty appreciate his actions.
Nov 10, 2017 -

Claremont Toyota responded

Thank you, JanetFj, we are very happy to hear that Phil, has shown you exceptional customer service. Thanks again for choosing Claremont Toyota we appreciate your business.

October 30, 2017

Excellent Service Advisor and Team at Claremont Toyota A comprehensive look at my car's maintenance needs is done by checklist each and every time I visit. Reasonable pricing and an excellent service advi More

by Brent Maire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Nov 02, 2017 -

Claremont Toyota responded

Thanks, for reviewing us Brent, we appreciate it. Glad to know Tony was able to take care of your auto care needs for your Toyota. We do hope to see you again.

October 21, 2017

This time around. Why do you want me to rate your service only when everything went well and not when it didn't? There has been time when I wasn't satisfied ...those ti More

by Ms-Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
Nov 02, 2017 -

Claremont Toyota responded

Hello Ms-Lily, We do apologize for any inconvenience we may have caused you on your previous visits. If you wish to speak to someone please contact our Customer Relations Manager Zupe at your earliest convenience. Thank you, for your business. Zupe Customer Relations Manager 601 Auto Center Dr. Claremont CA 91711 Direct Line: 909-542-1613 zupe@claremonttoyota.com

October 11, 2017

No price haggling over the cost of the car Calvin our salesman gave me cost over the phone and the best deal we received. We did ask for cost from other dealers. No price haggling. More

by Ed Asuncion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin
Oct 17, 2017 -

Claremont Toyota responded

Thank you, Ed, for your 5-star review. We are glad to hear Calvin made sure your car buying experience with us easy as, possible. Thank you, for your business.

October 09, 2017

What ever you do, do not buy a car in Claremont? I bought a car in July, started hearing noise when I would brake 2 weeks after buying the car. I called The service department and told them my issue More

by Magpiegreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other
Oct 11, 2017 -

Claremont Toyota responded

Hello Magpiegreen, We have sent your review to our General Sales Manager, and Service Director. We do apologize for any inconvenience we may have caused you. Can you please provide your contact information we will have someone contact you as soon as possible. Thank you, for reviewing us.

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