Clark-Knapp Honda - Service Center
Mc Allen, TX
229 Reviews of Clark-Knapp Honda - Service Center
Very polite and respectful, family car serviced in great time. We are definitely returning and recommend this place to others. time. We are definitely returning and recommend this place to others. More
The staff make me feel like a valued customer and explain everything that will be done and estimated cost. When work is done, Susan the completed workup . Very satisfied. everything that will be done and estimated cost. When work is done, Susan the completed workup . Very satisfied. More
Clark Knapp Honda took extra care when working on my vehicle to ensure the replacement parts were viable and up to standard, going the extra mile when replacing my windshield and taking care of my servi vehicle to ensure the replacement parts were viable and up to standard, going the extra mile when replacing my windshield and taking care of my service needs. More
Very good service Very good service Very good service Very good service Very good service Very good service Very good service More
Awesome service. Quick and efficient! Very great hospitality provided by Honda and their awesome staff. Quick and efficient! Very great hospitality provided by Honda and their awesome staff. More
Great service department- representative was very knowledgeable , informative and helpful. She provided all the information required in a pleasant manner. Good representative for the company. knowledgeable , informative and helpful. She provided all the information required in a pleasant manner. Good representative for the company. More
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Really disappointed with service I paid for extended warranty of 100k miles and not only did I not get reimbursed tow but they didn't even tell what was wrong with my truck! They tried to tell me it was warranty of 100k miles and not only did I not get reimbursed tow but they didn't even tell what was wrong with my truck! They tried to tell me it was my battery and tried to replace when I told them battery was only a few months old and I wanted it back if they were replacing with a new one and charging me $800 for repairs! They said they were sorry and that my battery was not compatible but after I requested a written note saying it was not compatible, they changed the story to yes it was compatible and that it was just loose cables. So they were trying to scam me out of my money. Also they said I needed a cooling flush and a fuel injection cleaning when it didn't but yet they still did it. They need to resolve issues. They still can't explain why my vehicle would turn off while on idle. They tried to say it was loose cables but I checked it the first time it was towed and they weren't loose. More
He came and attended me when no one else did. Was very courteous and helpful. Expressed to me everything my vehicle needed. Made sure I understood everything and asked if I had any questions. Exc Was very courteous and helpful. Expressed to me everything my vehicle needed. Made sure I understood everything and asked if I had any questions. Excellent customer service skills. I understand it can get busy but never ignore the customers. Without customers you have no business. He did his job. Above and beyond. Thanks for doing your job and keep up the good work. More
As soon as I arrive they take care of me, he explains me the time it's will take the maintenance, but they have my car ready sooner than I expected the time it's will take the maintenance, but they have my car ready sooner than I expected More