Clay Cooley Volkswagen Of Richardson
Richardson, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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It was actually the internet program that brought me in the door, 2 months ahead of my financial plan. The ease of locating a car from my desk with fast and courteous responses from both the sales and fina the door, 2 months ahead of my financial plan. The ease of locating a car from my desk with fast and courteous responses from both the sales and finance departmens are why I chose this location - not just the car or geography. The discounted price offered through email coorespondance by simply selecting to request a quote, was UNbeatable. My trade in value was low but fair. My main concern was credit. However, they gave me a best and worst case scenerio - and were able to meet the best case option! I am in finance as well so I knew realistically what to expect, and they were there. I feel like in 24 hours I went from looking at the CC on line, to making one of the best economic decisions for myself and could NOT be more pleased. The simple on line application was all it took. Everyone from the internet, test drive, financing, title department, and after market department for window tint, have been a pleasure to work with. The staff, internet, price and financing, more than exceeded my expectations. More
We have purchased five vehicles from the Boardwalk Auto Group. We have owned many cars and recognize that a mechanical device will fail at times and need o be repaired or replaced. I don't believe that ha Group. We have owned many cars and recognize that a mechanical device will fail at times and need o be repaired or replaced. I don't believe that has anything to do with the dealer rather the manufacturer. However, how the dealer takes care of you once something goes wrong speak loudly of the type of dealer you are dealing with. We have had a few issues with our cars over the years and these guys have always done their part to take care of us. That is all we expect from them which is why we keep going back there. Loyalty, it goes both ways. More
My wife and I are from Little Rock and went to Dallas for the weekend. Our car, the week prior, had an engine light come on. We took it to our local dealer in North Little Rock and they claimed it was heat the weekend. Our car, the week prior, had an engine light come on. We took it to our local dealer in North Little Rock and they claimed it was heat related. Outside temps have been over 100 for a week or so. The local dealer just said to drive it and it would be fine when the weather cooled down. On our trip to Dallas the car started shutting down on us. It would run about thirty minutes then quit. We were close to Dallas when this started happening so we limped it in. I had no appointment but just showed up Saturday morning at Boardwalk VW. I told John our problem and that we needed to go home Sunday and would love to take our car with us. I was prepared to have to leave it because we found out after the service dept ran some tests it was a fairly severe problem with the high pressure fuel pump. I was amazed when John called me Saturday around 4:00pm and said the car was ready. We went back to the dealer and picked up our car and John even took my rental to turn in for me on Monday. We drove our car back home on Sunday and it is running great. I am very pleased with the service and would like to thank John and the techs that took care of our car so quickly on Saturday. More
Josef and the entire staff at Boardwalk were great. I came in to compare prices for a 2010 Routan and ended up buying one. They had several colors and packages available and I got the exact one my wife w came in to compare prices for a 2010 Routan and ended up buying one. They had several colors and packages available and I got the exact one my wife wanted. Josef answered all of my questions and has made sure that I got everything that I needed after the sale was completed. I would highly recommend Boardwalk to anyone that is looking for a vehicle. More
Boardwalk was recommended by a local VW forum where they had nothing but great reviews. I spoke to Jason Villa and he was able to give me a good deal on my trade in. Rick was able to give a good deal on the had nothing but great reviews. I spoke to Jason Villa and he was able to give me a good deal on my trade in. Rick was able to give a good deal on the CC and had the perfect car transferred from another dealership. Michael let me take the car on a test drive and showed me how everything worked and even let me take a CC home for the weekend to let my wife see it. I'd recommend this dealership to anyone looking to buy a VW. I've bought VW's from Metro and Hiley and Boardwalk was definately the easiest and friendliest to buy from. More
My first impression about the sale, service and assistance received from Rick and Mark was without a doubt the best I have experienced when dealing with a automobile dealership. They were not only assistance received from Rick and Mark was without a doubt the best I have experienced when dealing with a automobile dealership. They were not only knowledgeable, but kind, respectful, and took an interest in me and my needs as a new car buyer. I have dealt with other car dealers before and this experience was exceptional. I would recommend this dealership and the personnel that I dealt with to all of my friends or family members. More
I had been shopping used cars for a long time. Probably over 20 cars and about as many Dealers. Michael really impressed me in the sales approach, and Boardwalk VW dealership was one of the friendliest over 20 cars and about as many Dealers. Michael really impressed me in the sales approach, and Boardwalk VW dealership was one of the friendliest and to the point. I will stop by for my next car...which will be fairly soon, maybe next 12 months or so. Thanks. I'm really happy with the deal. Scott More
Easiest car-buying experience I have ever had in 40 years of buying cars. We did the vast majority of the work online before I ever had to go to the dealershi, shortening the time actually there to a minimu of buying cars. We did the vast majority of the work online before I ever had to go to the dealershi, shortening the time actually there to a minimum. Everything was just as promised, and the whole process was great. More
I was looking for a specific vehicle, told Jason what I wanted and he found the perfect one! Everyone at Boardwalk is so friendly and helpful which made this a very easy, smooth purchase. This was defini wanted and he found the perfect one! Everyone at Boardwalk is so friendly and helpful which made this a very easy, smooth purchase. This was definitely the best car buying experience I have had. I will definitely recommend Boardwalk and Jason to everyone I know who is looking to purchase a vehicle. More
A very satisfying experience my family and I had today when we purchased a used Passat Wolfsburg Addition from Boardwalk Volkswagen in Richardson, TX. The dealer sales experience we got from Jeremy Heuss when we purchased a used Passat Wolfsburg Addition from Boardwalk Volkswagen in Richardson, TX. The dealer sales experience we got from Jeremy Heuss today was by far the best of all our past experiences (Ford, Chevrolet & Nissan). His knowledge, attitude and overall focus on his clients is something that is hard to come by these days. More