Clement Hyundai

Clement Hyundai responded

Thank you for your feedback! We’re happy to hear both visits were on schedule and that your vehicle was washed each time. We appreciate you recommending Clement for service and repairs and look forward to taking care of you again in the future. Sincerely, Your Friends at Clement Hyundai

Clement Hyundai responded

Thank you for taking the time to share your experience. We’re glad everything went as expected and that Alyssa kept you informed throughout the service process. We appreciate your recommendation and look forward to assisting you again. Sincerely, Your Friends at Clement Hyundai

Clement Hyundai responded

Hi there, thank you for sharing your feedback. We’re sorry for the confusion regarding the service charges and understand how frustrating that situation can be. We’re glad the concern was corrected once it was brought to our attention, and we are reviewing our service authorization and billing processes to help prevent this from happening again. We appreciate you taking the time to let us know and the opportunity to improve moving forward. Sincerely, Your Friends at Clement Hyundai Service

Clement Hyundai responded

Hello Bobbie, thank you for the 5-star review! We’re glad to hear your car is running great and that Jon and the team were kind and helpful. We truly appreciate you choosing us! Sincerely, Your Friends at Clement Hyundai

Clement Hyundai responded

Hello Charlton, thank you for the 5-star review! We’re glad the service was completed quickly and that Alyssa made you feel welcome by showing you the waiting area and refreshments. We appreciate you choosing us! Sincerely, Your Friends at Clement Hyundai

Clement Hyundai responded

Willie, thank you for sharing your feedback and for recognizing Raleigh’s professionalism during your purchase. I’d like to clarify the situation regarding the second key so the facts are accurately reflected. At the time of delivery, we were fully transparent that the second key was not in our possession and that the previous owner was responsible for sending it to us. We even provided a return envelope with the title paperwork to facilitate that process. I also explained that, while we were actively working to retrieve the key, I could not guarantee when—or if—it would arrive. Because your transaction had not yet been completed, I offered to return your check and suggested waiting to finalize the purchase until the second key was physically in hand. You chose to proceed, stating you did not want to pass up the deal on the vehicle. That said, I understand your frustration and regret that this situation has detracted from an otherwise smooth transaction. I remain available and willing to speak with you directly to see how we can best resolve this moving forward. — Skip Harmon General Manager

Clement Hyundai responded

Hello Jason, thank you for the great review and for choosing Clement Hyundai! We’re glad to hear that your experience, from sales to management to finance, was amazing and that Tristan provided professional, knowledgeable, and personal service. We truly appreciate your feedback and hope to see you again in the future! Sincerely, Your Friends at Clement Hyundai

Clement Hyundai responded

Hello Mark, thank you for your feedback and for choosing Clement Hyundai for service. We’re glad to hear our staff took good care of your oil change and tire rotation and kept you informed during the wait. We appreciate your patience and your kind words about the team, and we look forward to assisting you again. Sincerely, Your Friends at Clement Hyundai

Clement Hyundai responded

Hello Alli, thank you for taking the time to share your experience! We’re glad to hear that Raleigh and the Clement Hyundai team made the process easy and helped you find a vehicle that checked all your boxes. We truly appreciate the recommendation and hope you’re enjoying your new vehicle! Sincerely, Your Friends at Clement Hyundai

Clement Hyundai responded

Hello! Thank you for taking the time to share your feedback. We’re glad our team was able to get you in right away and take the time to check your concerns. While we weren’t able to duplicate the issue, we appreciate the opportunity to inspect it and provide clarification on the vehicle’s features. Thank you for choosing us for your service needs, and please don’t hesitate to reach out if you have any additional questions or concerns in the future.