Clinton Honda - Service Center

Service I had an issue with the service department that was addressed immediately. I appreciate the timeliness of the actions to resolve and will continue to I had an issue with the service department that was addressed immediately. I appreciate the timeliness of the actions to resolve and will continue to use the service department. I thank all involved for their efforts to successfully resolve the problem. More

I bypass 2 local Honda dealerships to do business at Clinton Bypassing the two local Honda dealerships in my area, I prefer to drive the extra distance to Clinton Honda, where I know my money is well-spent and m Bypassing the two local Honda dealerships in my area, I prefer to drive the extra distance to Clinton Honda, where I know my money is well-spent and my trust is deserved. I just purchased a Ridgeline from Clinton Honda with the capable and supportive guidance of Charlie Bippart. He was a big fan of the Ridgeline and had personal experience with it, having been part of a team sent to test drive the newest generation after its development. He had a wealth of knowledge to share, and his high regard for this truck made me feel more confident in my purchase. I had extensively researched the vehicle, so I knew what I wanted and approximately what it would cost. Charlie didn't play any games. He treated me fairly and worked diligently to get all of the details worked out in a surprisingly short time period. I had my new Ridgeline with the additional accessories installed the following day - and this was mere days before Christmas! I don't live in New Jersey, so I was especially appreciative of Charlie and the sales staff for resolving tax payment and registration to my home state. Charlie is a great communicator, and has since followed up with me to finalize registration of the truck with my state, as well as offering the dealership's assistance with familiarizing myself with the multitude of options included on the Ridgeline. This was our second purchase of a new vehicle from Clinton Honda. I was actually at the dealership having service performed on my previous vehicle when I decided to speak to the sales department about possibly buying the Ridgeline. I have a long relationship with the exceptional service department here. They have previously maintained 3 other vehicles for us, 2 of which we drove for over 10 years each. I am extremely grateful for the integrity, proficiency, and professionalism of the Clinton Honda service department. Their service staff is the primary reason I am so loyal to this dealership. I am never pressured into spending money on unnecessary services here, which has been a concern elsewhere. In particular, Debb, Dan, and Jenna are absolutely delightful. I trust their advice, and they make me feel valued as a customer. I briefly considered buying a different make of truck, but I chose to buy the Honda because I couldn't imagine ever trusting or liking a service center staff better than this one. More

The Best I’ve had 5 BMW’s- I like to stay with people that respect me – then went to Honda, This is my 3rd Ridgeline. Joe Vizzi and Mike Racano is beyond the I’ve had 5 BMW’s- I like to stay with people that respect me – then went to Honda, This is my 3rd Ridgeline. Joe Vizzi and Mike Racano is beyond the best of the best! I’m in sales (not cars). I called 5 dealerships, I said the same thing. to all of them. Looking for another Ridgeline and want top of the line. Phillipsburg, Hackettstown, E. Stroudsburg (10 min from my home- where I purchased my 2010 Ridgeline), all said, they don’t have it . Joe Vizzi was the ONLY sales person that went the extra mile to find my vehicle. Mike Racano, came up with the prices of the trade that I somewhat expected. Service, Galore. If I can travel to a different state, 1 hr away from my home for service and commitment so can other people. More

The tortuga express oil change Arrived on time for my appointment. Service writer said it would take 1 hour to 1 hour 20 minutes. It took 1 hour and 41 minutes from the time I hande Arrived on time for my appointment. Service writer said it would take 1 hour to 1 hour 20 minutes. It took 1 hour and 41 minutes from the time I handed over my keys for an oil change only. Why was I able to get an appointment the night before if they were overbooked? 1 hour and 41 minutes for an oil change which they call the "express service" is not a reasonable wait and poor customer service. If I was a drop in I would expect this but not with an appointment. I elevated this to a 2 because of the professionalism of service writer (Jenna) who was polite and didn't try and sell me services I don't need. More

Thanks very much. Everyone I met and worked with was polite, professional and friendly. I appreciate the courtesy and the time spent to take care of the details involve Everyone I met and worked with was polite, professional and friendly. I appreciate the courtesy and the time spent to take care of the details involved in my particular auto related issues. More

A HR-V find I went to the Clinton Honda Dealer to have my car serviced and while waiting I looked in the show room hoping that there would be a HR-V. The last ti I went to the Clinton Honda Dealer to have my car serviced and while waiting I looked in the show room hoping that there would be a HR-V. The last time I had my car serviced there wasn't any and even though the car in the show room had a sold sign I was able to look and learn more about it from Joe Vizzi. I knew most of the details of the vehicle, but not seeing it live I asked if there was one in white and Joe looked and said, yes there was. He brought it around and since I don't like driving a vehicle that isn't mine, Joe drove for me and explained the features. I was impressed and traded in my car that was serviced for the new one. All in a days work. Thank you Joe More

Awesome salesperson Salesperson, Feliks was knowable, helpful, curtious, and very accommodating. He had a great sense of humor and business savvy that was very comfortabl Salesperson, Feliks was knowable, helpful, curtious, and very accommodating. He had a great sense of humor and business savvy that was very comfortable. We were there for an oil change on our 2014 Pilot and ended up trading it in to purchase a 2016 pilot. More

Beautiful new Accord This is my second car purchase from Clinton Honda. I returned because I love the product AND the consistent excellent service. Steve Williams carefu This is my second car purchase from Clinton Honda. I returned because I love the product AND the consistent excellent service. Steve Williams carefully listened to my situation and provided me with several options. He was professional, courteous, and very pleasant to work with. He knows the product and was able to explain and teach me about all the 'technology' in my new 2016 Accord. Judy Meier was also a joy to work with as we worked through options for financing. I always recommend Clinton Honda and will continue to do so. Came in for service on my 'old' Honda CRV. Now own a beautiful 2016 Accord! Debb Skelton was her usual friendly and competent self in the service dept as well! More

No public wi-fi or loaner cars Unfortunately, the day I bought my car, I was not feeling well at all (the early stages of Lyme) and therefore I didn't negotiate as good a deal as I Unfortunately, the day I bought my car, I was not feeling well at all (the early stages of Lyme) and therefore I didn't negotiate as good a deal as I should have done. My fault. However, now my car has developed a warranty issue and I find out they don't have loaner cars but will help me get a rental car for $40/day. Not a good practice at all. Even if I were to sit and wait for a repair to be done, they do not offer public wi-fi so there is no way I could wait and be productive at the same time. Again, not a good practice at all, especially if one is stuck waiting for multiple hours. More

Excellent! Purchased my first car here. People are nice and accomodating! Brought my car to honda phillipsburg about paint issues recall but then they just ignor Purchased my first car here. People are nice and accomodating! Brought my car to honda phillipsburg about paint issues recall but then they just ignored us. Brought my car to honda clinton for oil change and asked thought of asking about recalls on paint issues, Mark Diana helped us out right away. Happy with the outcome although we had to pay 25% out of pocket because the recall had expired but still one happy customer! My car looks brand new. Thanks to the staff! More