Coastal Hyundai - Service Center

Everything that was told to me that was wrong was fixed and fixed in the amount of time I was told. The boss of the service Dept. test drived the car after fixed and made sure everything was right. and fixed in the amount of time I was told. The boss of the service Dept. test drived the car after fixed and made sure everything was right. More

Very friendly people and they take the neccesary time to communicate with you. Work is completedin a reasonable amount of time and if the work willtake longer, they are prompt to notify you communicate with you. Work is completedin a reasonable amount of time and if the work willtake longer, they are prompt to notify you More

While the new service are is very nice it feels a little less personal. Each time I have been there since the change I have had a different service adviser. While everyone has been courteous and professiona less personal. Each time I have been there since the change I have had a different service adviser. While everyone has been courteous and professional, this creates a feeling of unfamiliarity and can feel a little cold. I really prefer to deal with a familiar person each time. My last visit I felt a little rushed. I understand there are busy times and I happened in at one but this is where the unfamiliarity makes it feel worse. My problem with the car was corrected so I am pleased with the work. The atmosphere just felt a little off from what I was use to. More

As always, everyone was friendly and professional! I recently referred a friend based on the quality of service and sales professionals. Everyone is extremely helpful! Thanks! recently referred a friend based on the quality of service and sales professionals. Everyone is extremely helpful! Thanks! More

i always get excellent service at coastal hyundai. Everyone is friendly and helpfull their.. My servive rep Amanda is tops i have been working woth her for a long time and she does a excellent job at Everyone is friendly and helpfull their.. My servive rep Amanda is tops i have been working woth her for a long time and she does a excellent job at what she does.. More

you folks are doing a superb job, your facility is much improved since the facelift. you are taking care of customers. keep up the outstanding work improved since the facelift. you are taking care of customers. keep up the outstanding work More

This dealership is by no means perfect. They are very busy quite often and the wait is often longer than I like. For the most part they get the work needed to be done right the first time. I think there busy quite often and the wait is often longer than I like. For the most part they get the work needed to be done right the first time. I think there customer service could be a little better. For one you can almost never get them by phone. To me this is annoying. They should have a dedicated phone person, More

I don't know what happened to this Dealership in the past 3 years, but it has DEFINATELY taken a fall in ratings! BEWARE when asking to have a recall repair addressed. If you fail to ask for it by the "pro 3 years, but it has DEFINATELY taken a fall in ratings! BEWARE when asking to have a recall repair addressed. If you fail to ask for it by the "proper COMPANY name" you may be told that there is no recall; then get charged for the repair only to have to return the vehicle for the same repair under warranty; and "Oh there's a recall that addresses that issue". To have the recall letter in hand only to be told that the recall does not exist is a direct insult. More