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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,493 reviews

October 21, 2024

Excellent sales team, nice vehicles, competitive pricing, and friendly staff!! KIA should not be overlooked!! More

by tedspohn9852
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Coastal Kia responded

We sincerely appreciate the five star review. It was thoughtful of you to go online and rate your experience. We love the comments including, "excellent sales team, nice vehicles, competitive pricing." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 20, 2024

Very helpful and kind. Did all they could for my forte while I was visiting from out of state. More

by marymathews86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star service review. We are thrilled to hear our service team took great care of you and your Kia Forte during your recent visit to the area. We love the feedback including, "very helpful and kind." Thank you for choosing Coastal Kia for your automotive service needs.

October 20, 2024

Service team is always easy, polite and professional, no matter who assists me. This visit Bob Tomlinson provided excellent service. More

by RANGRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

Thank you for your loyalty. We sincerely appreciate the five star service review and gracious comments. It was thoughtful of you to mention our Service Consultant Bob Tomlin by name. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

October 20, 2024

Great customer service. My consultant Sam Weisman is the best, always very helpful and friendly. More

by SHER34A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

Thank you! We could not agree more... "Sam Weisman is the best." He is a true ambassador for our customer service culture. We appreciate the five star review and gracious comments. It was thoughtful of you to recognize Sam's efforts. Thanks again!

October 20, 2024

The salesman, Ashton, I dealt with was fairly new but awesome. I was in a huge hurry and now trying to figure how badly I got screwed from the loan. Nothing to do with the Ashton that I dealt with. Such More

by vickieshae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton
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Oct 20, 2024 -

vickieshae responded

I also wanted to say that I am not saying that I got screwed on the loan but I was in a major hurry so not sure if I was listening closely. 😊

Oct 21, 2024 -

Coastal Kia responded

Congratulations on your recent purchase! We understand you were in a hurry during your recent purchase experience. Please call our Operations Manager Peggy Roberts at 910-798-4706 to discuss any questions you may have regarding your purchase. We can also schedule a convenient time for you to come in to review your paperwork again. We are here to help. Enjoy! Thanks again.

October 20, 2024

people a great had service and a few snacks service was done in about 1 hour nomproblems More

by DELNASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

Great news! Thank you for the five star review and high marks for our Service Consultant Sam Weisman. We are thrilled to hear you were able to take advantage of our Customer Lounge Experience. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 19, 2024

Very professional, always meet with a friendly smile. Thanks for everything. Keep up the good work. More

by HAIRSTONE691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

So thoughtful. Thank you! We appreciate the high marks and gracious feedback. It was kind of you to go online and recognize the efforts of our Service Consultant Sam Weisman and our service team. Please don't hesitate to reach out if you need us. Thanks again!

October 19, 2024

Uber and the entire team made this the most seamless first class car buying experience I have ever had. Kudos to the entire Coastal Kia team, will definitely be back for further needs. More

by griffinpaulj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star review and compliments for our team. Thank you for sharing your recent purchase experience online. Congratulations and enjoy! We are here if you need anything.

October 19, 2024

I have owned four Kia cars and have never had bad service at the Kia dealership. They are always friendly, helpful, and go out of their way to take care of their customers. More

by DMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for your loyalty and trust. We are here if you need us.

October 18, 2024

Great customer service and friendly employees that really try and help you find the best vehicle More

by rryan22192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and high marks for our Product Specialist Heber Quezada. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

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