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Coastal Kia
Wilmington, NC
5,494 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,494 reviews
October 14, 2024
Great people and great service. Came in for a oil change and also received a free car wash. Came in for a oil change and also received a free car wash. More
by beachlife04239
Verified CustomerEmployees Worked With
October 14, 2024
The service department is a pleasure to deal with Sam makes it easy and keeps you informed makes it easy and keeps you informed More
by PATSPAD
Employees Worked With
October 13, 2024
Bob was great! Service was outstanding and loved the car wash. Service was right on time. Service was outstanding and loved the car wash. Service was right on time. More
by ROCKET.MAN55
Employees Worked With
October 13, 2024
Top tier customer service! A very pleasant environment and a job well done in a timely matter! A very pleasant environment and a job well done in a timely matter! More
by MISSMELBA0
October 12, 2024
The staff was very knowledgeable and very friendly and helpful and very easy to work with the store was very clean and everyone was very friendly...I would recommend this place to everyone great staff..Ch helpful and very easy to work with the store was very clean and everyone was very friendly...I would recommend this place to everyone great staff..Chris was great to work with a great personality and knows his stuff..Thank you for a great buying experience...loved it .. More
by Jeanannmorris
Employees Worked With
Chris Castro
October 12, 2024
Professional and on-time service. Was very prompt when I arrived and even washed my car . Was very prompt when I arrived and even washed my car . More
by KRISTIEDISBROW
Employees Worked With
October 12, 2024
Service department was on the spot when I arrived. Took my car in right away. Performed diagnostics and showed me and explained the process. Took my car in fixed it and even washed my Service rep posi Took my car in right away. Performed diagnostics and showed me and explained the process. Took my car in fixed it and even washed my Service rep positive energy. came out to check me out with a positive attitude. She was very friendly and helpful. More
by 1TYNERGLENN
Employees Worked With
October 12, 2024
Gary is my advisor and he is always very good. When I picked up my car I was helped by Marquita and I have not been helped by her before. She is great! Very personable and friendly! When I picked up my car I was helped by Marquita and I have not been helped by her before. She is great! Very personable and friendly! More
by baca7885
October 12, 2024
From the moment you drive on the lot til you drive your new car home it’s a very welcoming experience. Very clean, modern dealership, none of the crap Myrtle Beach Kia has for markups and wasted money for new car home it’s a very welcoming experience. Very clean, modern dealership, none of the crap Myrtle Beach Kia has for markups and wasted money for “adjustments and dealer markups” More
by jmvolk87
October 11, 2024
Sam was very helpful. Staff that picked up & dropped off my car were timely and courteous. Staff that picked up & dropped off my car were timely and courteous. More
by ALDIGE
Employees Worked With
Other Employees :
Drivers who picked up Jason maybe and dropped off my car. Thank you
