Coggin BMW Treasure Coast

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ronnie McFarland

My Review of Coggin BMW Treasure Coast:
Mr. McFarland was the most professional car salesman I have had the pleasure of dealing with in the 45 years I have been purchasing automobiles. He was pleasant, forthright, diligent, and determined to get the best deal he could for my wife and me. Also, he knows how to take "no" for an answer and understood the economics of our deals. Furthermore, the Finance Managers who were involved in the transactions, and the floor and general managers as well, were professional and understood exactly how to get these deals closed in a very short period of time. I would highly recommend this BMW dealership in general, and Mr. McFarland in particular, to anyone who is considering purchasing or leasing a BMW. It was worth the 6 hour round-trip drive to deal with him.

I must add a postscript to my review of Coggin BMW. Today, less than 24 hours after closing the deal, the folks at Coggin BMW showed me they not only know how to treat a customer before he/she signs on the dotted line, but also takes care of them afterwards. One of the runflat tires on my wife's new 328i picked up a large and nasty nail as she was driving home from the dealership. The ink wasn't even dry on the road hazard warranty we bought just for this hazard. The folks at Coggin could just as easily told us to take care of it ourselvs as handle the problem for us. Well, believe it or not, tomorrow the service dept. is sending a mechanic on a 300 mile round trip - 6 hour journey to bring us a brand new rim and tire, remove the defective one, and replace it. NOW THAT'S SERVICE!!! In my entire 45 year driving career I have never seen post-closing service like this. The folks at Coggin just don't know how to say "no" or "we can't" or "we won't". At a time when the term "customer service" has become an oxymoron, the folks at Coggin BMW are truly the exception, rather than the rule. I can't stop saying enough good things about them. While I realize everyone may not have the same experience with Coggin as my wife and I did, I hope everyone gives them a try.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: James A Pescators

My Review of Coggin BMW Treasure Coast:
Coggins is the best run BMW dealership I have been in....I have been a loyal owner of BMW's for many years....by far....this dealership has great sevice...finance department and,of course, sales....no pressesure but loads of knowledge about the product.......I am so glad that I found them. Buying a car can be such a sressful experience....cut the stress....go directly to Coggins!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis (Sales)

My Review of Coggin BMW Treasure Coast:
The experience with this dealer was an excellent one. Would recommend. Walking amongst the vehicles was comfortable and pleasant (not hassled), the selection of vehicles and differing models/options was not too large, yet not too limited. This appeared be a well-run business. Appreciated the professionalism and calm, friendly demeanor of Dennis Byk -- highly recommend him as a salesman. This experience related to a new lease, and Dennis was both knowledgeable and helpful, in addition to being enjoyable to speak with. Happy with the car! Happy with the experience!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sales - Jeff Jordan, Business Mgr - Stephen Rall

My Review of Coggin BMW Treasure Coast:
Coggin BMW gave me the Greatest overall Price, Value & Customer Service. Everyone I met there was pleasant & friendly. They have a very clean & well maintained showroom & accessory store. For 2 mos I worked with 8 dealerships in South Fla. Finally, Coggin BMW Treasure Coast exceeded all my expectations. I spoke with Jeff first over the internet, several times. Then I drove an hour & half, they had my car & the paperwork all ready for me. Jeff Jordan got me into the new 2009 X5 Dream car that I wanted & at a price I could afford. They Treated me with respect, no games, easy to understand paperwork & nice welcome aboard BMW gifts. I received a sincere follow up for doing business with them & to see if there were any questions. Actually, I left my CD, in the player of my old car, they found it & sent it right back to me. I will definetly recommend them to family & friends. I look forward to working with them again in the near future.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Jordan

My Review of Coggin BMW Treasure Coast:
My personal experience with Jeff Jordan, sales man with Coggin BMW, FT Piece,FL was examplary. I have purchased many high end autos and have had many experiences with sales people; however, Jeff Jordan has been the best sales man so far! Jeff provided me with a great price on the BMW X5. The trade-in value was right on target with no haggling. Upon delivery of my X5, Jeff gave me the floor mats for free....when I purchased my Porsche in 2007 the sales man at that time gave me nothing!!! My wife received a few gifts from Jeff, including a $50.00 gift certificate to the BMW store. I can't say enough about Jeff....he is a true professional and demonstrates a real genuine concern to meet the needs of his individual client. Dealing with Jeff, made the whole experience of purchasing a NEW auto pleasant with no stress or hassles.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: ROBIN tHOMAS and JEFF LAHER

My Review of Coggin BMW Treasure Coast:
COGGIN BMW(ROBIN THOMAS)WAS SUPERB WITH THE BEST PRICE AND DEAL. THEY BEAT ALL OF THE MAJOR DADE AND BROWARD DEALERSHIPS AND DELIVERED THE CAR TO MY OFFICE and drove away with my my lease turnin. All done on the phone. A great buying experience!

THEY WILL DEFINATELY HAVE FIRST SHOT AT MY NEXT CAR!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mannie, Steve

My Review of Coggin BMW Treasure Coast:
I would recommend this dealership as far as the 2 gentleman I dealt with. They were both extremely personable and went out of their way to get the right payment for me. A single female is often taken advantage of by salesmen but I know that I truly got the best deal I could. I can only hope the service dept. will be as kind.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mr. Manny Miranda & Mr. Keith McLendon

My Review of Coggin BMW Treasure Coast:
I have been a Coggin BMW Treasure Coast customer for over 6 years have had the pleasure to deal with the most professional and high quality employees. Mr. Keith McLendon has been my service advisor for the past several years and has made ALL of my BMW service experiences pleasurable, quick and pain free. Mr. McLendon makes sure all of my questions are answered, is accomodating to my busy schedule and has the special customer service touch that makes me want to bring my car back to be serviced! I just recently turned in my 2006 325 BMW for a new 2009 I28 and was introduced to Mr. Manny Miranda, Client Advisor at Coggin BMW Treasure Coast. Best salesman that I have ever had. Mr. Miranda was able to locate a vehicle with the specifictions I wanted within hours and had the vehicle shipped from across the State within a day. Mr. Miranda had everything ready when I arrived and coordinated the transaction with the utmost expedience. Not to mention that Mr. Miranda was so nice and easy to talk to. I have been to other dealerships in the past and the salesmen are usually pushy - while two others are running after you at the same time. Mr. Manny Miranda has the professionalism, class and respect that you want when you are purchasing a BMW. Coggin BMW Treasure Coast is by far the most reputable, friendly and high quality dealership in the State of Florida. I know as I have been a customer since 2003. If you don't live near this dealership, it is well worth the drive to get the ultimate customer service and to deal with genuine quality employees.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kathy Curran

My Review of Coggin BMW Treasure Coast:
We had a wonderful experience with Coggin BMW in Fort Pierce. Our sales person, Kathy Curran, was very informed and friendly. We traveled 2 hours, from Orlando, to purchase a new BMW at Coggin. When we arrived, Kathy had all our paperwork completed and the entire process was very smooth. I would definitely recommend this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kathy Curran

My Review of Coggin BMW Treasure Coast:
I have been leasing german luxury cars for 15 years for my wife and myself. this is my 4th BMW. this was the best car lease experience i have ever had. kathy curran was a real pro from start to finish. i would give her an A+ on product knowledge, honesty, integrity, work ethic and courtesy. experience was excellent from start to finish

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