Coggin Nissan at the Avenues

Mark Melbourne was a wonderful sales consultant. Very knowledgeable and well prepared with any an all questions and paperwork that I had about the 2022 Nissan Altima that I purchased. Would easily r Very knowledgeable and well prepared with any an all questions and paperwork that I had about the 2022 Nissan Altima that I purchased. Would easily recommend him to anybody looking to purchase. More

Rashad Watters was very pleasant and knowledgeable. He went above and beyond to assist me with buying my new Altima. He went above and beyond to assist me with buying my new Altima. More

I had a very positive experience at Coggin Nissan at the Avenues with purchase of our 2023 Nissan Rouge. The person who made this purchase so positive was Rashad Watters. I highly recommend him. The whole C Avenues with purchase of our 2023 Nissan Rouge. The person who made this purchase so positive was Rashad Watters. I highly recommend him. The whole Coggin Nissan at the Avenues family from service department, finance, and sales is like a family. Best dealer in Jacksonville! More

Rashad Watters is the best! He worked so hard to get us the best deal. This may be the first time I have purchased a new car without becoming upset and walking out! We never fe He worked so hard to get us the best deal. This may be the first time I have purchased a new car without becoming upset and walking out! We never felt pressured to buy the more expensive model. It was very pleasant dealing with Rashad and the finance manager. Thank you! More

Had some issues with the steering wheel not working and took a few visits but it looks to be going in a good direction. May update review in near future. took a few visits but it looks to be going in a good direction. May update review in near future. More

The worst dealership I’ve ever seen Why make an appointment it takes over one hour for them just to get you car in Can’t see them working on your car No free water? Not even to mention the major appointment it takes over one hour for them just to get you car in Can’t see them working on your car No free water? Not even to mention the major rip off on the sale of the car they never gave me the offer they said for my trade I have purchased over 10 Nissans in my time I hate this place so much I’m considering another brand car Extremely disappointed More

Everyone there were great. Told them what I was looking for n they gave it to me. Told them what I was looking for n they gave it to me. More

By far the worst car buying experience EVER! I do NOT recommend and I’ve NEVER seen such an experience in my life. My son has been through THREE different vehicles in which, keep having mechanica I do NOT recommend and I’ve NEVER seen such an experience in my life. My son has been through THREE different vehicles in which, keep having mechanical problems. The last vehicle he was told it was “ as is” just 2 days after buying. The car begins to make a noise, and drives with a shake. There was also an additional $500.00 put down on a prior car, the second car, in which…he didn’t get back. Not to mention, the money spent on window tint, of course they refused to reimburse. Countless days spent at this dealership.I am highly disappointed. Good luck! More

I arrived 30 minutes early to my scheduled service appt for a recall and oil and filter change and to check a noise that was related to a recall for a 2017 sedan with 36k miles. I set aside 3/4 hours since for a recall and oil and filter change and to check a noise that was related to a recall for a 2017 sedan with 36k miles. I set aside 3/4 hours since the person I made an appt with indicated it could take up to 4 hours IF they needed to do the recall. After 3 1/2 hours I asked the status, I was told it they just finished the inspection. They told me I needed some service that was literally checked a month before (less than 250 miles because I dont drive alot) by another company who said I was good to go and they wouldn't do the service. So I declined that service but agreed to do a brake fluid flush. After 4 1/2, almost 5 hours , I walked to my service guy and said I have no more time to wait considering it was an appointment and to bring my car up with only whatever had been completed up to that point. I didnt bother to check it over because I was upset and late for another appointment. The advisor went over the paperwork and was thorough with that. I got in my car with the music blaring and the AC colder than I sent it in. I actually had both off when I took my car in. I understand it's hot and it's nice to turn the ac on to cool off while bringing the car up. But to have the music blasting. Please leave it the way you find it when returning to the customer. It made me question whether my car was really "test" drove for the noise I complained about- I specifically told the advisor you only hear it with the music off. I sat there for 5 hours with an appt with at LEAST (counted) 6 other people that came in after me and left before me. How is this ok? Let me just say- I paid full price. I should have complained. But I honestly just needed to leave. I left and wasn't going to write a review but the more I thought about it, the more I decided to speak up to prevent this from happening to another customer. I sat for 3 1/2 hours and had to check a status just to see if my car was even looked. How is this even? If I would've known, I would've taken an Uber to go home- I'm new to this state and this dealership was across town, so it's not like I could just call someone and go a few miles home. Please be more honest with your customers and I will have the car addressed again with another company for the noise since I'm not confident it was really addressed since the music was loud. More