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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.9
2,748 Reviews
11 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022 and 2023! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,748 reviews

May 05, 2024

Liz had worked with me for over a year, at two different dealerships to get me into the vehicle I wanted. I found her to be knowledgeable, thorough and extremely helpful. Shawnee was very straightforward i More

by jmorgida
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thanks for your feedback on your recent visit to Colonial Chrysler Jeep Dodge RAM. It's great to hear that we were able to assist you and that you had such a positive experience.

May 03, 2024

Great service in buying a used vehicle. Julia was extremely kind and friendly, making working with a car salesperson enjoyable and everyone else’s was very helpful in getting me everything More

by Stefanp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that Julia was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

May 01, 2024

Very happy we did business there, we will definitely go back the next time we are looking for a new vehicle. More

by steve.monti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Steve, Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 30, 2024

They did everything online without ever stepping foot in the dealer until we picked up the car. I would definitely buy from them again and I drove 1 hr away when there is a Jeep dealer 5 minutes from my hou More

by naibbahia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 29, 2024

The whole team at Colonial was really a pleasure to work with. From trading in my old vehicle and purchasing my new one. Had to have a few issues resolved after purchasing and the service department did t More

by thatguy062409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Schroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 29, 2024

Horrible experience all around. Very unresponsive throughout the entire purchase process, calls not being returned by sales and the finance team. Multiple times during the process More

by shmich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerell Difuvio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 27, 2024

Very good clean and all working so nice but the service I’m not tray More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Giguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ram Abdulahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, Nick, and we hope to see you again!

April 21, 2024

Negotiated with 3 other dealers and Colonial was the most responsive, transparent and offered the best deal out of anyone. More

by alpha1847
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2024

Liz was amazing! Great understanding of our needs and the car we were buying. She was very professional, well informed, and pleasant to work with. More

by GRIEBEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Giguere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 13, 2024

Liz went out of her way to make sure this was the proper vehichle for our Local Union- very professional !!! More

by LU385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawnee Wandless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Liz and our team, and we look forward to working with you again.

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