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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
600 Reviews

600 Reviews of Colonial Ford of Marlboro - Service Center

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May 01, 2024

⭐️⭐️⭐️⭐️⭐️ Professional, accomodating, quick turnaround of service, flexible, and friendly staff. I recommend to everyone. I have never heard of a dealer that provides car wash incentives for just doing More

by GIFFOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

very responsible, they managed to solve all my problems, providing a quality and excellent service More

by salles.aut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Prompt and accurate work. Phil even saved my thermos coffee cup that I left behind. More

by RKANE1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

I have had a few issues in the past with service, however every time they have been rectified. Bob is great at making sure it’s done right! Phil is also a very supportive service advisor. Mark runs a very ti More

by zackmartins1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Due to a recall that I was unaware of the brake line went on my car and it needed to be towed to a dealer for repair. Colonial Ford was friendly and gracious and took my vehicle in, made the repair and sent More

by sip_60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I said positive things in another survey and don't understand why I have to "finish." More

by S.R.NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know by name who I worked with.
April 20, 2024

I was very well looked after, Suzane was very friendly and helpful. the service was done quickly and efficiently. I intend to come back more often. More

by office20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Everyone is always pleasant and friendly. Techs are knowledgeable and keep me informed of progress. More

by myptable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Great service and people at this location! I just had my service appointment and they really took care of me! More

by talorien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Mark Babineau (manager) was very nice and took good care in making sure everything went smoothly! More

by NEB3567
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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