Colonial Volkswagen of Westborough

Awesome group of people! I have bought a lot of cars in my life and I have to say that this was the best experience ever. It was unlike any other. The whole team made it so ea I have bought a lot of cars in my life and I have to say that this was the best experience ever. It was unlike any other. The whole team made it so easy ! Go here if your looking for a VW! More

A non-dealership experience! My second purchase here and both experiences put all other dealers to shame and I buy quite a few cars. i knew what I wanted and had already driven t My second purchase here and both experiences put all other dealers to shame and I buy quite a few cars. i knew what I wanted and had already driven the vehicle elsewhere so my transaction (other than signing papers) was done via email and phone. Highly highly recommended! More

Smooth, Customer Focused Experience! I highly recommend buying your next vehicle at Colonial VW of Westborough. Pierre was a pleasure to work with and was very helpful and knowledgeable. I highly recommend buying your next vehicle at Colonial VW of Westborough. Pierre was a pleasure to work with and was very helpful and knowledgeable. I had been looking for a yellow Beetle for months and when one showed-up, mint condition - low miles, Pierre helped me with a test drive, answered all my questions and got me into the finance manager, where I was saved a trip to my local credit union, as we secured the loan with my CU right on site! This was a surprise birthday gift for my wife and upon delivery, Pierre had a big red bow on the hood! Perfect touch. Thanks to Pierre for a positive experience and a happy wife with her new Beetle! More

Great Service and Great Cars I went to colonial VW to start looking for a new car after my previous vehicle was totalled in a natural disaster. The deal we made on the 2016 Jetta I went to colonial VW to start looking for a new car after my previous vehicle was totalled in a natural disaster. The deal we made on the 2016 Jetta S was so perfect for me, I knew I didn't need to look anywhere else. It worked out so well that my mother actually ended getting the 2016 Jetta S as well. Staff was very helpful and friendly, making the typically stressful car shopping experience easy and enjoyable. More

Great experience! Just bought my 2016 vw gti! Connor was great to deal with! I feel i got a very good deal and was very pleased with the overall dealer experience! Just bought my 2016 vw gti! Connor was great to deal with! I feel i got a very good deal and was very pleased with the overall dealer experience! More

First new car buying experience The team had patience and was very understanding of my particular wants/needs. They did everything possible to make my experience a pleasant one sinc The team had patience and was very understanding of my particular wants/needs. They did everything possible to make my experience a pleasant one since my whole family came along. More

Hassle Free I was in the market for my first vehicle. I was pretty set on getting a GTI, so I went to a VW dealer, and was offered a decent price with mediocre at I was in the market for my first vehicle. I was pretty set on getting a GTI, so I went to a VW dealer, and was offered a decent price with mediocre at best customer service. I emailed around to get a better quote and the sales rep at Colonial VW of Westborough offered me the GTI at a great price with all the details on the car. Since not owning a car, the sales rep, Derek, kindly picked me up from my home. Buying the car at Colonial VW Westborough was as stress-free as possible. Kathryn in Finance was also very friendly and made the financing portion quick and easy. I would highly recommend Colonial VW Westborough. More

Best dealer experience thus far So, I'll admit that I'm not a huge fan of the car-buying process. I'm always tuned into body language and how genuine someone is being, and in sales, So, I'll admit that I'm not a huge fan of the car-buying process. I'm always tuned into body language and how genuine someone is being, and in sales, it's just not in the pre-requisites to be down to earth and realistic....at least that's been my experience. I arrived at Colonial on a whim and was just browsing some vehicles that I felt would be good winter cars. Well, I ended up leaving with one, and it was not due to some smooth sales techniques...I know what I want and when I feel comfortable, and at Colonial, my point-man hit the perfect balance of both during our interaction. I was fortunate enough to land a beautiful (very) gently used Volvo S60, and had the absolute pleasure of working with Connor Bayliss. I hope that if Connor stays in the car-sales business, he always keeps me in the loop of what dealership he's at--because I would follow whereever he goes to purchase a car. He was a professional, laid back, realistic vehicle representative. He was not a "typical" sales person...and for that reason, my experience was excellent. He even laughed at my warped sense of humor (for no extra charge!) I also have to sing the praises of Kathryn in the finance department...With past car purchases, I've noticed that the finance department is typically geared to up-sell the different products, but again--Kathryn was down to earth and super helpful. She gave me her opinion of which services she though might benefit me, but did not make me feel like I was the xxxx-of-the-earth for declining an extended warranty and extra-key service (which I had experienced at a competitor's finance department some time ago). In fact, I am very sad to have had to bid farewell to Kathryn and Connor, because I could see myself carrying on long term friendships with them both based on their jovial personalities! More

Good price; good people Friendly, honest and helpful advice from Peter. Got all my questions answered, got the price I was looking for, and a fair trade-in value for my old Friendly, honest and helpful advice from Peter. Got all my questions answered, got the price I was looking for, and a fair trade-in value for my old car. The entire process of getting the car, registration, plates, lease, etc. was smooth as silk. More

Very Satisfied Customer Truly a great experience working with Joe, Connor and Kathryn. Very friendly, polite and courteous. I'm very satisfied with my new Subaru Outback w Truly a great experience working with Joe, Connor and Kathryn. Very friendly, polite and courteous. I'm very satisfied with my new Subaru Outback wagon. Thank you for a great car buying experience. More