Read Reviews Colonial Volkswagen of Westborough

Colonial Volkswagen of Westborough

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westboro, Massachusetts 01581


Sales: (866) 726-5363
Service: (508) 366-8383
Parts: (508) 366-8383

Colonial Volkswagen of Westborough
Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 226 reviews

4.9

4.9 out of 5

335 lifetime reviews

Colonial Volkswagen of Westborough

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Certified: Colonial Volkswagen of Westborough

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Colonial Volkswagen of Westborough has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Colonial Volkswagen of Westborough

We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Television
Children's Play Room Vending Machines
Customer Lounge Area Shuttle Service
Free Coffee

Jodi4321
5/25/2013 7:04:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Pierre SalibaPierre Saliba
Mark ScheulfhaudtMark Scheulfhaudt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

Pierre was very helpful. I will continue to do business with Colonial Volkswagen.
This was a very pleasant experience. Made purchasing a vehicle a positive experience.

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alijt7
5/24/2013 10:05:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris TattrieChris Tattrie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

Chris Tattrie helped me lease my new 2013 Jetta SEL. He was very helpful, friendly, and negotiated to get me the best deal possible. Highly recommend him!!! Also had my car inspected here--the service department is equally as friendly and helpful. Overall, this dealership is great--I drive very far out of the way to get here. It's worth it!!

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carmellalussier
5/22/2013 8:40:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris TattrieChris Tattrie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

Chris was a great with us! Great fair price and very easy to get along with. The best price of all the VW dealers. I would recommend this dealer. I love my Passat.

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Mattgti
5/18/2013 9:24:37 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brendan ChamberlinBrendan Chamberlin
Kathryn GearKathryn Gear
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

I came in to colonial with no hope of getting a car and bad credit colonial changed everything for me. I definately gave these guys a run for their money with what I wanted to get into but they got it done for me price and car I got is great ! Brendon and Kathryn thank you for being sooo patient and working with me I will be back with perfect credit and buying my next 2014 car from you !:) thanks again ~Matt

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V460
5/18/2013 1:23:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim BarnesTim Barnes
  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    2
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    2.6

My Review Of Colonial Volkswagen of Westborough:

I visited this place twice in a week, One day is for buying car and another day for Pickup Car.

First day was very smooth , 2nd 'Day Sales Team gave me hard time when i went to pick my new car .But at that time Owner was there he was very very kind to me.

I observed one thing in sales Team they will talk smoothly until Deal get done,Once the deal is over they don't Care.

I am recommend this dealership because of the Owner ...

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JBS422
5/18/2013 11:19:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathryn GearKathryn Gear
Tony StrozinaTony Strozina
Chris TattrieChris Tattrie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

I shopped around at multiple dealerships before finding Colonial VW in Westborough. Everyone here was a pleasure to work with. Very friendly, and a very quick response throughout the whole process! I especially appreciated receiving straightforward answers to all of my questions and concerns. I would highly recommend this dealership to anyone.

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MaryP8
5/16/2013 6:30:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris TattrieChris Tattrie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

Chris Found the car I wanted very quickly and at the price I wanted. All staff very friendly. Extremely satisfied with my purchase, Would definitely recommend!

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melissakrebs
5/13/2013 1:39:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim BarnesTim Barnes
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

I am a die-hard GTI fan. I purchased my 2nd GTI (a bright shiny red 2013 one) a couple weeks ago at Colonial. Tim Barnes was my sales associate, and I can’t say enough good stuff about him. I’m not a fan of the car buying experience, but Tim was great. He dealt with my neuroticisms very professionally. He’s very easy to talk to and is just a very nice guy (ask him about his dog!). I got a great deal on my car and my trade in, and Tim even went to Connecticut to pick up the exact car I wanted since there weren’t any in this state. As a veteran GTI driver I didn’t have many questions, but Tim surprised me by telling me some things about my car that I didn’t even know! I also surprised him by showing up to pick up the car a day early and he got it all cleaned up for me so I could take it home that night. Everyone I’ve dealt with on the staff so far has been great (thanks for all the help Keith!). I love love love my car and am so happy with the entire experience.

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tvfr70
5/11/2013 9:25:29 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Parslow
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

My vehicle needed some service and the customer service offered by the service department was fantastic. The communication was top notch and the approach was extremely friendly. This dealership has my confidence in the sales and service department. I give them two thumbs up and rate them as a HIGH recommendation.

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campobjo
5/3/2013 4:04:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris TattrieChris Tattrie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Colonial Volkswagen of Westborough:

best car transaction of my life. Chris Tattrie will definately be getting my referral business. i would highly remommend any perosn to buy from Colonial

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