Colonial Volkswagen of Westborough

Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westboro, Massachusetts 01581

Sales: (866) 726-5363
Service: (508) 366-8383
Parts: (508) 366-8383

Manufacturer: Volkswagen


Most Reviewed Employees
Pierre Saliba Pierre Saliba
Sales Consultant
Tony Strozina Tony Strozina
General Sales Manager
Steve Tucker Steve Tucker
Service
Mark Scheulfhaudt Mark Scheulfhaudt
Dan Fontaine Dan Fontaine
Chris Finneran Chris Finneran
Sales Consultant
Bobby Strickland Bobby Strickland
Bill Mcgrath Bill Mcgrath
Service
Bill Fallon Bill Fallon
Ashley Naticchioni Ashley Naticchioni
Internet Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Television
Vending Machines
Shuttle Service

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 4:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
178 Reviews
Colonial Volkswagen of Westborough

Overall Score: 5 Star Rating4.8



About Colonial Volkswagen of Westborough
Certified: Colonial Volkswagen of Westborough
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Colonial Volkswagen of Westborough has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Colonial Volkswagen of Westborough
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.


ofen2626
4/28/2012 3:16:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Lodowski

My Review of Colonial Volkswagen of Westborough:
I went into the dealer with a complicated trade-in. Mike was an amazing salesman who listened to my situation and helped me find the right car that fitted what I needed. He was very knowledgeable and friendly throughout the entire process. Katherine in the finance department was extremely friendly and helpful and found me the best loan possible for my purchase.

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Bob Goss
4/27/2012 9:21:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Tattrie & Chris Ployer

My Review of Colonial Volkswagen of Westborough:
This is the second VW we have leased from Colonial in three years. The Salepeople, especially Chris Tattrie and Chris Ployer are consumate professionals that did a fantastic job during the disposition of the previous Jetta and the leasing of our new Passat which we love. It's the car of the year. The facility is outstanding and the sales, service, and management are outstanding. I would highly recommend this dealership to anyone looking for a new car.

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kostasgolfr
4/12/2012 7:36:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Ployer

My Review of Colonial Volkswagen of Westborough:
This was by far the best car buying experience we've ever had thanks to Chris Ployer. He was knowledgeable, didn't try to sell the R as a Golf and was extremely respectful and polite. At no point did we ever felt pressured or haggled to buy the car. True to his words, he did everything as promised. If you need to buy a VW, definitely go see Chris P. You will not be disappointed with the experience.

Chris was ultimately what made the whole experience great. But as a whole, this was one of the most professional dealership that I have ever dealt with. From start to finish, this was a pleasant experience and if I ever buy another VW, I would go back to Colonial in a heartbeat.

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ronaldwrobinson
4/7/2012 4:21:47 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Lodowsky

My Review of Colonial Volkswagen of Westborough:
Friendly without being "my new best friend" attitude was service oriented. Displayed a true interest in my requirements i.e. let us makle the car fit the customers needs.
Took the time required to satisfy my needs. Did not push any one product/answer but strove to make a fit. Was open to negotiation although the market appears (at least with Diesel Automobiles) to be one that the dealer can demand "top dollar" for the
"units" that are in stock. This was possibly the best car buying experience of my lifetime. My second experience with this organization, first Wellesley and now Colonial. Sales was just great, now to see if service lives up to what appear to be the high standards of this dealership.

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xxnina1120xx
4/2/2012 9:09:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brendan Chamberlin, Tony Strozina

My Review of Colonial Volkswagen of Westborough:
I honestly cannot say enough about my experience at Colonial Volkswagen. This was my first time buying a new car, so I did not know what to expect. Brendan was very polite, and tuned into my needs. He took the time needed to make sure I understood the vehicle, and how the process of leasing works. It was really low pressure, which I appreciated. Tony was the Manager who worked with me, and he was also a pleasure. He also was polite, and it was obvious that my business matters to him. They even helped get in touch with someone at an Insurance company nearby so that I could start an auto insurance policy. They went well and above the call of duty. Thank you again to Brendan and Tony for making the process fast and easy, when I was expecting nothing but stress!

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rlevitts
3/31/2012 12:41:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brendan Chamberlain

My Review of Colonial Volkswagen of Westborough:
Brendan was a pleasure to work with. He was honest and true to his word. He did what he said he would and that was put us in a new CC. We love the car and the experience. I would recommend using Colonial VW of Westborough for all your VW purchases. I certainly will again!

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essigdavid
3/31/2012 11:13:35 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Pierre Saliba

My Review of Colonial Volkswagen of Westborough:
This is our 2nd car purchase with Pierre and VW of Westborough. Pierre is great to work with and helped us both times find the perfect car for us. We have been pretty picky with options, features, etc. with our car purchases and Pierre was able to find every option and feature we wanted in both our cars. We will definitely go back to Pierre in the future when we are ready to buy our next car.

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Chris Coury
3/29/2012 8:02:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Pierre Saliba

My Review of Colonial Volkswagen of Westborough:
We have had only great experiences with this dealership and with our salesperson Pierre Saliba. We are currently leasing 2 vehicles from Colonial VW. We were treated with respect and with concern for our budget. We are also very happy with the level of service after the sale. We highly recommend this dealership and Pierre.

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Georgepopovici
3/28/2012 11:12:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Pierre Saliba

My Review of Colonial Volkswagen of Westborough:
As with the last few car purchases, I visited Colonial VW and been served by the same great team .I had again the pleasure to be guided trough the purchasing process by Pierre Saliba . I was provided with all the necessary information necessary to decide on the product I wanted to purchase. The whole process became unique once again, equaled only by the previous experiences I had at Colonial. To characterize in just few words the sales team? Knowledge, courtesy, friendship, attention to the smallest detail.
Tank you very much, Pierre, Thank you very much Colonial!
Your effort makes the whole purchasing experience a great one!

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PinkLemonad3
3/28/2012 8:49:02 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Ployer

My Review of Colonial Volkswagen of Westborough:
Walked in.. greeted right away! He was extremely helpful and very nice. Had no problem at all finding out what car is best for me. Definitely would recommend going here.

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