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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,471 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,471 reviews

May 17, 2024

These guys were great. Patrick helped me and throughout the entire process he was very attentive and made sure to answer any questions I had through the whole thing. I prom More

by thanaslara
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Everyone was courteous and helpful every step of the way. Appreciated the time and explanations given about the service involved as well. More

by regina.pialtos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Love this place. Always kind and accommodating and great service. Would recommend to a friend. More

by LEONDM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

The staff are great, Kevin is amazing and not pushy. Thank you for all your hard work Marc Did a great job working with us and we will definitely be buying from them again thank you. Wood very much High More

by mguerriero71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. More

by REHMCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. More

by Jon.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c More

by snjohndro01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

I have had nothing but great experiences with Colonial VW. From the start of negotiations, right down to the service department they all care about the customer and making sure they have a great experienc More

by mcercone63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the ra More

by WENDYPEVCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

by cjh582x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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