Colonial Volkswagen of Westborough

Pleasant Car Buying Experience I traded in my beloved Jetta for a gently used Tiguan and was so grateful for the no pressure experience at Colonial. A bit of a random morning as on I traded in my beloved Jetta for a gently used Tiguan and was so grateful for the no pressure experience at Colonial. A bit of a random morning as on the test drive, Derek and I happened upon a car that had just taken out a utility pole and rolled over, hence solidifying my desire for an AWD! The whole trade-in process took a couple of hours; folks were clear about things and helpful in answering my questions. Derek and Kathryn were really committed to keeping the monthly payment within a range that I was comfortable with. Would highly recommend. More

Very Satisfied With The Experience After visiting several dealerships, Colonial VW offered the best overall experience. Exceptional personnel from Pierre in Sales and Kathryn in Finance After visiting several dealerships, Colonial VW offered the best overall experience. Exceptional personnel from Pierre in Sales and Kathryn in Finance made the buying experience an enjoyable and satisfying one! When you go to Colonial VW make sure to look for Pierre! More

Friendly, easy, comfortable experience After receiving what seemed like a hundred emails, calls, and text messages from other dealerships, I decided to pay Colonial VW a visit. I had spoke After receiving what seemed like a hundred emails, calls, and text messages from other dealerships, I decided to pay Colonial VW a visit. I had spoken with Jeff Crown a few times through email who was very responsive; however, I ended up speaking with Derek Paquette instead (as Jeff was not working that particular day). Derek has a very easy-going personality, making me feel comfortable immediately. I never felt pushed in one direction vs another, which from past experiences purchasing cars, was fully prepared for. Instead, I felt like I had brought a friend with me to buy a car. I highly recommend asking for Derek if you are in the market for a new or used car. I am very happy with the entire experience. More

No Pressure Situation I'm currently still working out my decision, however this was my first stop and I worked with Derek. He was extremely helpful, provided me with the i I'm currently still working out my decision, however this was my first stop and I worked with Derek. He was extremely helpful, provided me with the information I needed, and didn't string anything out longer than it needed to be. I'm not sure if I am going to purchase here, but I certainly wouldn't have any reservations on working with Derek or the crew here. More

Nice people there Pleasant salse person Pierre ! I made the deal in the first time visit in an hour, my family and i like the car so much. . Thanks to Pierre. Pleasant salse person Pierre ! I made the deal in the first time visit in an hour, my family and i like the car so much. . Thanks to Pierre. More

Great experience! Jeff was great and informative online and Jason was great taking over! I am most impressed with the ability to make the impossible, possible, and get Jeff was great and informative online and Jason was great taking over! I am most impressed with the ability to make the impossible, possible, and get me into a vehicle I love in my crazy situation. I am also very happy and thankful that things got done as quickly as they did because he recognized and respected that I was a "woman on a mission." Very professional, I was not pressured, and very friendly. More

Amazing Experience!! What an amazing experience!! Meeting Connor and having him help me pick out my car was simple amazing!! He helped me makensure I could afford what I n What an amazing experience!! Meeting Connor and having him help me pick out my car was simple amazing!! He helped me makensure I could afford what I needed to buy! Kathryn is simply the most amazing woman I have ever met!! I felt like I connected with the both of them on an honest and true level!! I can't thank Kathryn enough for everything she has done done for me and my family!! Thank you Connor and Kathryn!! More

Best Experience yet. The experience at Colonial VW in Westborough was terrific. Derek Paquette was on point One every question we had for him and he followed up with us i The experience at Colonial VW in Westborough was terrific. Derek Paquette was on point One every question we had for him and he followed up with us if he wasn’t sure. I also like to thank Kathryn too she is very friendly to talk to, and she helped us get in To our car. This is the second car I have gotten from them. I highly recommend colonial VW. Great service, great people, they always step it up for the customer. More

Great experience leasing my first car. Just leased a 2016 Jetta with Colonial VW. Love the new car! Was exactly what I was looking for. Andrew was an amazing help and made the process seam Just leased a 2016 Jetta with Colonial VW. Love the new car! Was exactly what I was looking for. Andrew was an amazing help and made the process seamless and easy. He was a great help with any questions I had. I had such a great experience my dad even plans on going back to get a car when the time is right. More

Amazing service experience! So I am a first time VW owner and I just want to let you know that I have dealt with John Lacey in service 2x's now. I had an issue with a key where So I am a first time VW owner and I just want to let you know that I have dealt with John Lacey in service 2x's now. I had an issue with a key where I paid to have it re-programmed. On the second visit they determined it was a faulty key. John actually went back and gave me a credit for the work they did on the key as it was faulty to begin with. That along with the great level of service and communication is amazing. I have owned many different types of cars including luxury and John/Colonial VW has been the best by far! Also I love my Passat!! Not sure I am going to be able to go back to a Japanese car after how smooth this car handles. More