Back

Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,233 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Contact Dealership

314 John Fitch Hwy

Fitchburg, MA

01420

Directions

By Type

Showing 1,233 reviews

February 21, 2012

I recently purchased a 2010 audi a4 from colonial west chevrolet. The salesman I spoke with on the phone, mark grant, was very helpful and professional, but also funny and personable. It was refreshing. H More

by jemmstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark grant, john woodland, edison dacosta
February 19, 2012

I was very impressed with Colonial Chevrolet in I was very impressed with Colonial Chevrolet in Fitchburg. Because of my work location I was not able to make it to the dealer til around closing tim More

by johnsls7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
February 16, 2012

We have had a great experience every time we come to your facility... This is our 3rd truck we have bought from Colonial West in the past 6 years. Paul Smith and the finance guy (who sadly I can't remember h More

by joekim6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Smith and finance guy who's name we can't remember..., Paul Smith
February 01, 2012

We just bought a 2012 Equinox from Marc. It's our third car we've bought from him starting in 2007. This sale went smoothly, he took the time to let us test drive 2 different cars and made sure we got a go More

by SonicCooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Grant
November 30, 2011

" My name is Rhett Grant and I am proud to have " My name is Rhett Grant and I am proud to have purchased a new work truck at Colonial West-Fitcburg! The entire process at Colonial was very profe More

by rhett.grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
8+
October 03, 2011

I recently purchased a 2011 Silverado at Colonial West from Kendra Dickinson. It was a great experience as she was able to locate the exact vehicle I was looking for, the pricing was fantastic without ha More

by t5irocz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra Dickinson
Oct 10, 2011 -

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet for your vehicle purchase. Your feedback is very important to us, and we appreciate the time you took to leave your review.

September 20, 2011

this salesman i dealt with was new for what he was excellent..They way i got him wasnt i received a call twice from a salesperson twice to set a an appointment also received a conformation call for t More

by maryanntourville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fransisco and Gino
Sep 23, 2011 -

Colonial West Chevrolet of Fitchburg responded

Maryann, I am sorry I was still sitting with a customer from an earlier appointment when you arrived. I didn't want to keep you waiting, so I asked for Fransisco to help you. Please contact me at 978-342-8713 so we can rectify this concern. Thank you.

July 30, 2011

Pushy, pushy and even more pushy. We felt very uneasy to the point of feeling pressured into purchasing a car. The sales pitch was all about "the monthly payments". "I can get you into this car, but I need More

by rcwin
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
June 27, 2011

I inquired online for a small suv and came across one at Colonial West. I dealt with Sam Chesbrough over the internet and phone. When I arrived at the dealership he introduced me to Paul Smith. I am norm More

by maryd2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Paul Smith
June 14, 2011

My husband and I bought a 2011 Chevy Equinox, loaded, and we love it! More than we love the car, we love the sales team at Colonial West Chevrolet. They are sales people with a heart! We loved Ivy Schomph More

by jgchaplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IVY SCHOMPHE, AND GENO NEAGLE, Ivy Shomphe
...
123