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Columbia Ford Kia
Columbia, CT
3,373 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,373 reviews
April 25, 2024
Staff bent over backwards to get us into the vehicle we wanted at a price point that we had set. Staff made sure we were comfortable while going through the process and explained everything in detail. Trea wanted at a price point that we had set. Staff made sure we were comfortable while going through the process and explained everything in detail. Treated us more like family instead of just a customer. Best interaction for a purchase of all my Ford purchases from numerous other dealers over more than 30 years More
by Happy customer
Helpful April 24, 2024
Jay was very helpful and accommodating throughout the whole process. Getting a new car can be stressful, but he made it a painless experience. whole process. Getting a new car can be stressful, but he made it a painless experience. More
by kellyraenyc
April 19, 2024
Great service & communication on vehicle status. Drop off and pick up extremely easy. Thank you. Drop off and pick up extremely easy. Thank you. More
by donbartonlv
Employees Worked With
April 17, 2024
Jay and the whole team at Columbia Ford was very communicative and friendly from the first phone call to delivering my new Explorer!! Would highly recommend. communicative and friendly from the first phone call to delivering my new Explorer!! Would highly recommend. More
by Eric S.
Employees Worked With
April 16, 2024
Ryan and Jimmie were awesome and helpful. Very professional. Will refer the team and Ryan! Very professional. Will refer the team and Ryan! More
by empyreandream
April 16, 2024
Excellent and friendly service. Fernando was great to deal with. Truck was completed in the time frame that he gave me.. Will continue to go to Columbia Ford for service even thou Fernando was great to deal with. Truck was completed in the time frame that he gave me.. Will continue to go to Columbia Ford for service even though there are Ford dealerships closer to my home (10 minutes as opposed to 30 minutes to get to Columbia Ford). More
by Pv3nev
Employees Worked With
April 16, 2024
John Sennick didn't say much however your customer service manager reassured me that the truth is rarely spoken. Not surprising as the Gates family has not always been known for being for being upfron service manager reassured me that the truth is rarely spoken. Not surprising as the Gates family has not always been known for being for being upfront and factual. Thanks to being reassure that nothing has changed in the time last purchased from a Gates, I was able to find a very accomodating, helpful, caring and honest dealership that sold me atruck.the very next day without all the double talk. Thank you for opening my eyes before I bought anything from a Gates dealership. More
by gamachera
April 13, 2024
Great approach to sales that aligned with my buying approach. Shared all needed information requested without overdoing it. The whole process was completed efficiently and in a timely manner. Based approach. Shared all needed information requested without overdoing it. The whole process was completed efficiently and in a timely manner. Based on satisfaction with sales process, I won't hesitate to service my vehicle at Columbia Ford and recommend them to others. More
by Doug
Employees Worked With
April 12, 2024
Very friendly service department. Always prompt work. Several trips here and always a good experience Always prompt work. Several trips here and always a good experience More
by Mr Z
Employees Worked With
April 02, 2024
Extremely polite & quick! !! Love all those guys!!!!! what use to be something i hated to do, I know look forward to oil changes. !! Love all those guys!!!!! what use to be something i hated to do, I know look forward to oil changes. More
by todallycrazy2001
