Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Ford Kia
Columbia, CT
3,378 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,378 reviews
April 16, 2024
John Sennick didn't say much however your customer service manager reassured me that the truth is rarely spoken. Not surprising as the Gates family has not always been known for being for being upfron service manager reassured me that the truth is rarely spoken. Not surprising as the Gates family has not always been known for being for being upfront and factual. Thanks to being reassure that nothing has changed in the time last purchased from a Gates, I was able to find a very accomodating, helpful, caring and honest dealership that sold me atruck.the very next day without all the double talk. Thank you for opening my eyes before I bought anything from a Gates dealership. More
by gamachera
Helpful April 16, 2024
Ryan and Jimmie were awesome and helpful. Very professional. Will refer the team and Ryan! Very professional. Will refer the team and Ryan! More
by empyreandream
April 13, 2024
Great approach to sales that aligned with my buying approach. Shared all needed information requested without overdoing it. The whole process was completed efficiently and in a timely manner. Based approach. Shared all needed information requested without overdoing it. The whole process was completed efficiently and in a timely manner. Based on satisfaction with sales process, I won't hesitate to service my vehicle at Columbia Ford and recommend them to others. More
by Doug
Employees Worked With
April 12, 2024
Very friendly service department. Always prompt work. Several trips here and always a good experience Always prompt work. Several trips here and always a good experience More
by Mr Z
Employees Worked With
April 02, 2024
Extremely polite & quick! !! Love all those guys!!!!! what use to be something i hated to do, I know look forward to oil changes. !! Love all those guys!!!!! what use to be something i hated to do, I know look forward to oil changes. More
by todallycrazy2001
April 01, 2024
I've had my car serviced twice since purchased very sincere hospitality is always shown. All my questions go get answered and completion of service is reassured. sincere hospitality is always shown. All my questions go get answered and completion of service is reassured. More
by UTell2023
Employees Worked With
March 31, 2024
Top-notch, very accommodating, extremely friendly, quality service. Would recommend to other people. Thank you! quality service. Would recommend to other people. Thank you! More
by Rear-ended
Employees Worked With
March 30, 2024
This is the second vehicle I have purchased through Jordan. He has been extremely helpful and very attentive throughout the entire process. I wouldn't buy a car from anyone else. Jordan. He has been extremely helpful and very attentive throughout the entire process. I wouldn't buy a car from anyone else. More
by 23Forte
Employees Worked With
March 29, 2024
A pleasure to deal with, staff was more than eager to assist the customers. Sales people were very knowledgeable. Would use this dealership again. assist the customers. Sales people were very knowledgeable. Would use this dealership again. More
by wcurley1
Employees Worked With
March 28, 2024
Columbia,fort,Kia is probably in the top 2 dealerships ever been in,or done business with.the atmosphere is quite welcoming with non vultures as sales men. ever been in,or done business with.the atmosphere is quite welcoming with non vultures as sales men. More
by sonny
Employees Worked With
