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Columbia Ford Kia
Columbia, CT
3,678 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,439 service reviews
January 03, 2026
Vehicle serviced by road crew that came directly to my home and performed the required maintenance. On time, called ahead to verify neat, clean job accomplished. What more could you ask for?. home and performed the required maintenance. On time, called ahead to verify neat, clean job accomplished. What more could you ask for?. More
by marcarkids
Employees Worked With
Can't remember names but very polite and helpful.
January 01, 2026
I have used Columbia Ford to Service my 2019 Ford Ranger for quite some time now and they consistently deliver quality results. The staff and technicians are professional and friendly. And the Thunderbird for quite some time now and they consistently deliver quality results. The staff and technicians are professional and friendly. And the Thunderbird Cafe is a great place to enjoy a breakfast sandwich if don't expect your service to take an extended period of time. More
by EllwoodJ
Employees Worked With
December 21, 2025
Service department provides quality service from people you can depend on. Work is always performed right first time and completed when promised. you can depend on. Work is always performed right first time and completed when promised. More
by Mark
Employees Worked With
December 18, 2025
Excellent service. I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off fo I was able to get an appointment the next day to service my van’s transmission issues & brakes. I had it back within a week after I dropped it off for the diagnosis. The Body shop towed the vehicle from Windsor to Columbia within an hour after contacting them. I was contacted the next day to confirm what needed to be done. More
by michaelbushnell
Employees Worked With
Other Employees :
Hailey Hubert
December 16, 2025
Didn’t get to my vehicle on scheduled day had to make another appointment I did get a 10% discount on the bill for the inconvenience another appointment I did get a 10% discount on the bill for the inconvenience More
by Reynoldsgar
Employees Worked With
December 15, 2025
First time here for service. It was an enjoyable experience. I will return here for servie in the future. It was an enjoyable experience. I will return here for servie in the future. More
by ddonaghue
Employees Worked With
December 11, 2025
Best collision center in N Windham, CT! Everybody was very accommodating and informative. The only place I bring my vehicle if I need a repair. Everybody was very accommodating and informative. The only place I bring my vehicle if I need a repair. More
by Debbie B
Employees Worked With
December 11, 2025
We had to bring our car in three times to finally get the right diagnosis. Our car was sent home to us twice with the repair never being done. No one ever checked to make sure the repair was done correctly a right diagnosis. Our car was sent home to us twice with the repair never being done. No one ever checked to make sure the repair was done correctly and the car was sent home twice. The third time after a diagnosis was actually done we were told that it would now cost three times the amount it originally should’ve cost. The amount of time that you had our car was exorbitant. And we should’ve been refunded more than what we were refunded for all of our time and energy and not even getting done what we needed to get done. More
by Cslagraves
December 10, 2025
Had a problem that the dealership resolved to my satisfaction! It was an out of warranty issue and they took the time to diagnose the issue and come up with a great repair saving me a few thousand d satisfaction! It was an out of warranty issue and they took the time to diagnose the issue and come up with a great repair saving me a few thousand dollars in parts that was not really needed! More
by fcment103
Employees Worked With
December 09, 2025
I've been coming to Columbia Ford KIA for many years now. Before purchasing my KIA--from another dealer mind you--Columbia Ford KIA installed a rebuilt engine in my daughter's F-150. When the vehicle died a Before purchasing my KIA--from another dealer mind you--Columbia Ford KIA installed a rebuilt engine in my daughter's F-150. When the vehicle died a natural death, the engine was still going strong. The people at the dealership, now my service center, are helpful, honest and respectful. The facilities--I have to wait for my servicing--are clean with all the amenities that an almost 80 year-old man requires where a clean bathroom leads the list. More
by cardummy
Employees Worked With
