Concord Honda - Service Center

Very excellent people! I like the service compare to other dealership. I would recommend Concord Honda to my friends and family. Keep up the good work! other dealership. I would recommend Concord Honda to my friends and family. Keep up the good work! More

In my experience this dealership in particular goes that extra mile to make the customer happy and satisfied. Recently they moved to a new location and building across the avenue, it is obvious that custome extra mile to make the customer happy and satisfied. Recently they moved to a new location and building across the avenue, it is obvious that customer comfort and satisfaction was highly thought of in this new building. Multiple customer waiting areas are now available during vehicle service. This includes television, hot beverages and wifi. Concord Honda please keep up the great work. Bridget (Service Consultant) is very professional, knowledgable and courteous. More

Bridget was not only greeting us with a smile and very nice, but very persistent with the help she provided us in taking our car in for an oil change. Went out of her way to make us feel welcomed and mad nice, but very persistent with the help she provided us in taking our car in for an oil change. Went out of her way to make us feel welcomed and made sure our visit was the best!!! A star employee in my eyes More

I am a loyal customer because of the excellent service I continue to receive throughout the years. All the staff are friendly, helpful, and aim to please. I would like to give special recognition to my se continue to receive throughout the years. All the staff are friendly, helpful, and aim to please. I would like to give special recognition to my service advisor, Wasif Khan. I feel his customer service is first-rate, very knowledgeable and thorough, and he goes above and beyond to make sure a customer is getting the service that's deserved. I feel well taken care of. I've seen Wasif in his busiest mode, but his customer service is never compromised. I certainly hope that he is getting special recognition at work because he truly deserves it. I've owned Honda cars since 1983 and have had my car serviced by other mechanics and Honda dealers, but there were reasons I decided to keep searching for another mechanic until I finally tried Concord and this is where I'm most happiest. I love Honda cars for its dependability, affordability and the service from Concord. About two years ago I purchased a Accord EX 2012 from Concord and privately sold my other Accord EX after 13 years. It was in such great condition so selling it was a breeze. I neglected to submit a rating back then, so I'm taking the opportunity now to give excellent rating to Cristina Sanchez. Purchasing my third Honda car was the most stress-free experience because of her. Car purchase is nerve wracking enough, but Cristina was patient, easy to work with, very knowledgeable, and seemed genuinely nice. The car I purchased were missing the floor mats, but Cristina offered and ordered mats that were even better. Thanks to Wasif for recommending Cristina to me. My most recent visit was for minor service, so there is nothing major I need to describe. This rating is more to provide the excellent service I continue to receive from Wasif Khan and his colleagues. Many thanks ... and keep up the excellent service. Mel V. More

My car's starter went out. Thank goodness it was covered under my warranty and I could take it whever I wanted. Having a Honda, I decided to take it to Honda. Wasif was so helpful and friendly. He w covered under my warranty and I could take it whever I wanted. Having a Honda, I decided to take it to Honda. Wasif was so helpful and friendly. He was always available even when another thing happened to the under panneling of my car, which was the late cause of someone hitting my bumper, I took my car back in and they patched it up for free. My wareanty did not cover diagnosis either but they gave me a deal for everything and helped me so much. Everytime I went in to Concord Honda I was greeted and met with promptley even when they were very busy. I am going back this weekend to replace the underpanneling. So far they have been nothing but fast, helpful, and friendly! More

Fast professional service, use to wash the car, not anymore, it was a good gesture, hope to do it back again, try to send more coupons to your regular customers, this will attach them to you more anymore, it was a good gesture, hope to do it back again, try to send more coupons to your regular customers, this will attach them to you more More