Its a great experience doing business with your team. Excellent customer service and great dealer / customer relationship. I feel at home on my visit and everything was explained well.

Was this review helpful to you?    Yes | No Thank you

I went into Conicelli Toyota because I was looking to get a second vehicle and my sister has gotten 2 cars from there and speaks very highly of the dealership so i decided to try them out. SO GLAD I DID!!! Joel and his trainee Eric were amazing with not just myself but with my 2 daughters as well. The service that I received was beyond my expectations! I will recommend this dealership for a long time to come! Everyone there is awesome!!!! My daughter enjoyed the experience so much she wanted to bring them back ice cream so we did! This was by far the best experience I have ever had buying a car, and by far the fastest when it came to finalizing everything as far as papers and all of that! It was a pleasure working with them and I look forward to working with them again! Thanks so much Joel, Eric, & Eli!!! I love my new 2013 Toyota Camry Se!!!!

Was this review helpful to you?    Yes | No Thank you

Mr. Garfinkel was very professional, courteous, honest and forthright. It was a pleasure doing business with him and Conicelli. This dealership is well represented by him - he is exceptional.

Was this review helpful to you?    Yes | No Thank you

My experiences with Conicelli Toyota of Springfield have always been good but yesterday it was GREAT. I happened to be in the showroom where I saw Joe Unterkofler. He seemed like a very nice and knowledgable man so I asked him an elusive question about the brakes on my Camry Hybrid. As he gathered more information from me, Joe suggested that we talk to the real expert, Kyle McManus. Kyle left his lunch to explore my questions. He answered me fully and very professionally. Not only am I a very satisfied customer, I am confident that when I buy my next car it will definitely br from them.

Was this review helpful to you?    Yes | No Thank you

Joel Morales is one heck of a salesman who is a great teacher of the product he sells as well as knowing what he is talking about.
I've had the pleasure of meeting with him at the dealership to help me out with the fine points of a magnificent vehicle.
I will be back to buy my next car. Thank you Joel!!!

Was this review helpful to you?    Yes | No Thank you

3 years ago I leased a car from Conicelli and my lease was to be up in July, so I have been recieving letters on the matter! Well the letters stated I would recieve a brand new car with no down payment and lower monthly payments!! Well I will admit I thought it was just a way to get me back! But I was wrong!!! So I went there to just browse and get some numbers, not even thinking I was going to leave with a new car. I met with Joel and his assistant, Eric. I explained my situation and how much i really didnt like my 2010 Corolla anymore, and how I recieved the letters and what they stated! Immediately Joel was asking what kind of car I was looking for and the features I liked and didnt like. They sat down with my boyfriend and I and went threw my options. Once I decided what car I was interested in he immediately had Eric put tags on the car and had me test drive the car, of course I fell in love!!! On the test drive Eric was very helpful with explaining the features and differences from my 2010. He showed me how to sync my phone to the car so I could use my phone to stream music and make phone calls handsfree!!! Once we returned from the drive Joel was very helpful with explaining everything he was doing and explained all the papers I was filling out, he even highlighted the places I needed to fill out so I didnt waste time figuring it out! After everything was in the works he went threw everything with me about my trade in value and how it was going to work! He took care of everything so all I had to do was sign papers and drive away!!! Joel and Eric were great!! My boyfriend will be going to Joel for his new vehicle in the summer and I also recommended him for my sister as well!!! I could not have asked for a better person to help me get my new car!!!! Thank you sooo much Joel and Eric for helping me get the exact car I wanted!!! I love it!!!! I also wanted to make sure that I mentioned the amazing finace guy Eli Morales!!! He was sooo helpful and I left completly satisfied! He explained everything to me, and made sure that I understood everything that I was signing. But he also went threw and took the time to explain to me exactly how much I was paying and exactly what I was paying for! He went over everything that was going to happen with my old car! I was very worried about even getting a new car because when I got my 2010 a lot of things were not explained and there were a lot of things that I was told that didnt happen. Eli went step by step what was going on and what would be happening! He even offered to call and find out if I was owed any money from my old lease!!!! Overall I couldnt have been more satisfied with my business done with Joel, Eric and Eli!!! I would recommed them to all of my friends and family!!! thank you all for your help and for getting me my amazing new car!!!! You guys rock!!! I will be returning in the future!!!

Was this review helpful to you?    Yes | No Thank you

MY WIFE AND I ARE COMPLETELY SATISFIED WITH ARE EXPERIENCE WITH ALL THE PEOPLE WE DELT WITH AS WE PURCHASED OUR NEW CAR . JOEL ANSWERED ALL OUR QUESTIONS AND CONCERNS . HIS MANAGER EXPLAINED HOW THE PRICING WAS DONE AND COMPARED TO OTHER PRICES WE HAD RECEIVED . ALL THE PROGRAMS AND SERVICE OPPORTUNITIES WERE COMPLETELY EXPLAINED WITH ALL OUR QUESTIONS ANSWERED WE RECEIVED THE CAR SPOTLESS FULL OF GAS AND READY TO GO. JOEL GAVE AND ADDITIONAL FAMILIARIZATION AND WE WERE ON ARE WAY.
THIS IS THE SECOND CAR WE PURCHASED AT CONICELLI AND WE WOULD BE FOOLISH NOT TO BUY OUR THIRD THERE.

Was this review helpful to you?    Yes | No Thank you

I leased a Toyota Rav 4 Sport in 2010. Purchased the Ultimate Vehicle Protection Plan (Dent/Ding/appearance/tires etc). After being told that everything was ok on the car as they wanted me to bring the car back to their location for end lease turn in; I received a condition report stating that there was a dent on the bumper 8-9 inches long (not aware of any damage on bumper, and certainly no paint needed repairing) which required paint repair for the amount of $335.00. Called toyota to state that I paid for the Ultimate Vehicle Protection Plan and was told that I would had have to iniate a claim before turning in the car which makes no since. The car was turned in on February 22, 2013 (three weeks before it had to be turned in (March 10th was end lease date) and the condition report was dated on March 25th almost a month later. Other than the condition report how would I have known that the car needed a repair if when I turned in the car the dealer stated "everything was ok." Now Toyota is stating that the claim can not be made because it is after the fact and I am responsible for the so called paint repair...I will not recommend Toyota, nor will I ever purchase a car from Toyota...I paid for a protection package but cant utilize it because Toyoa used a independent company who is stating a month later after the leased car was turned in that it needed repair but oh by the way your protection plan that you paid for has already expired. Also, I kept receiving recalls on the vehicle 3 to be exact and the car seemed cheep inside. That car was turned in as excellent condition. Highway robbery if you ask me...Very dissatisfied customer who will never recommend Toyota or your location. Oh and by the way Lonnso Eastache, -you called me a month later asking if I was going to stay with Toyota, my answer to your question is that you and your company only have to do me dirty once for me to be offended.......Excellent customer lost as that Toyota Rave 4 Sport was taken care of, under milage, maintenance was kept up and payments were on time...Again DISSATISFIED!

Was this review helpful to you?    Yes | No Thank you

This is our 4th Toyota purchase with Joel Morales at Concelli Toyota and we would not go anywhere else. Joel and the Concelli dealership have been a pleasure to work with during our purchase(s) and they have a wonderful service department.

Was this review helpful to you?    Yes | No Thank you

This is our third purchase from Conicelli Toyota. Each visit has been with great quality of service and patience, no pressure purchasing makes buying a car a great experience. Thanks to Joel, who assisted with the latest purchase he was very helpful in bringing some understanding to the new technology cars....very knowledgeable. Looking forward to our future endeavors together.
Sonya

Was this review helpful to you?    Yes | No Thank you