Conicelli Toyota of Conshohocken

Awful experience for a former 3-time customer We wasted half a day at Conicelli today and ended up with nothing. After four hours of test drives and negotiating, we finally had a deal for a leas We wasted half a day at Conicelli today and ended up with nothing. After four hours of test drives and negotiating, we finally had a deal for a lease on a RAV4. Or so we thought. Turns out someone -- either the sales manager, or one of the two salespeople we dealt with, or the finance guy, made a mistake on the sales contract and applied the wrong sales code or something to the deal. So because of that stupid mistake we now had to pay another $62 a month on top of our negotiated cost! Everyone from the salespeople to the manager tried to apologize, or laugh it off as an "honest mistake," but I call it something else -- incompetence. But were they going to eat that extra cost as an acknowledgement of their mistake? Oh, no, they couldn't possibly do that. Needless to say we walked out and will NEVER be back. And this was going to be our FIFTH Toyota, four of which would have come from Conicelli. If this is how they treat repeat customers, God be with the poor sucker who walks in for the first time.... In addition, the salespeople (there were two, maybe that was part of the problem), each really tried to hard-sell us on a service package we had no interest in. One guy tried 3 times, and we told him no 3 times and the other tried a couple more times. Each had stories about how "their wives had a problem with their car" where they got stranded under some contrived, "Act of God" circumstances and they would have been saved if only they had the Toyota service package. And the greatest part was it was available for ONLY $995! Their two stories sounded so similar I had to wonder if they actually rehearsed them during training sessions. Seems to me that if they paid a little more attention to the paperwork and calculations, and less time trying to upsell us on something we told them 5 times we didn't want or need, maybe they wouldn't have screwed up the deal. Lastly -- the bathrooms, disgusting. The coffee, awful. My advice - stay away. Stay far away. More

Fantastic Experience I am a bit late writing this; but I never been treated like this at any car dealership (my other cars are Mercedes and BMW). There was no pressure an I am a bit late writing this; but I never been treated like this at any car dealership (my other cars are Mercedes and BMW). There was no pressure and everything they said they actually did and on time! Everyone I dealt with from Ray Hoisington the manager on down the line treated me like family. Joe Bish my salesman found the exact vehicle I wanted at a better price than anywhere on the East Coast. I would (and have) recommended Conicelli to friends, family and even my patients! More

What I wanted at a fair price Went to buy my third Camry, knew exactly what I wanted. Jacob Dank was excellent at explaining options, operations, and repeated this when I picked u Went to buy my third Camry, knew exactly what I wanted. Jacob Dank was excellent at explaining options, operations, and repeated this when I picked up the car. The process began on the internet, went smoothly. Front desk staff were very polite and helpful. It was a good experience. However, for a cash sale, the initial visit was quite long. More

Great experiance!!! Me and my husband enjoyed every minute spent at Conicelli . We got a great deal and happy with our new 2015 Honda Sport sedan beauty. Special words fo Me and my husband enjoyed every minute spent at Conicelli . We got a great deal and happy with our new 2015 Honda Sport sedan beauty. Special words for unforgettable service provided by Pete Papas. His dedication to customer service and freindly attitude was outstanding. Great job Big Pete!!! More

The best experience I've ever had My first time buying a Toyota and my first time working with Conicelli Toyota. Where other dealerships nearly saw me as a number Joe Bisch saw me as My first time buying a Toyota and my first time working with Conicelli Toyota. Where other dealerships nearly saw me as a number Joe Bisch saw me as a actual human. I had a phenomenal experience working with Joe, from the value he got me for my trade to the rate he was able to provide me along with the car I wanted. The entire process from start to end was quick, enjoyable and I never felt pressured or under the impression I was "just another sale" like I had at previous dealerships. Thank you Joe Bisch for everything! I will continue to do business going forward with Conicelli Toyota in the future and I will recommend you and your dealership to all my friends and family. Joe, I love the Corolla S it is everything I thought it would be and more! Thank you, Jim More

Great purchase experience I purchased a used vehicle from Jacob Dank and he made the experience very easy. He was very easy-going and patient with all my questions. It felt lik I purchased a used vehicle from Jacob Dank and he made the experience very easy. He was very easy-going and patient with all my questions. It felt like I was going through the experience with a friend, not a salesman. I would highly recommend Jacob Dank at Toyota Conicelli for those who are looking for a car and want to use Conicelli Toyota. Susan More

Excellent Purchase Experience Most of my relationship with the Conicelli Toyota dealership has been service-based throughout the last several years. The service department is excel Most of my relationship with the Conicelli Toyota dealership has been service-based throughout the last several years. The service department is excellent. However, this past week I was able to negotiate a trade in for my 2009 Highlander Hybrid with Steve Knicks and Wallace Latte. We purchased a 2015 RAV4 and couldn't be happier with the result. I was very pleased with all aspects of the sale, from negotiating a competitive trade-in value for my Highlander, adding dealer provided coverage, and having the car ready when promised. I highly recommend Conicelli Toyota. More

Exceed expectations My very first time buying a car from Toyota Conicelli of Conshohocken. I met Jacob Dank and he explained everything in details and helps me select my My very first time buying a car from Toyota Conicelli of Conshohocken. I met Jacob Dank and he explained everything in details and helps me select my RAV4 suitable for my needs. He made the experience simple, and quick. His sincerity gain my trust and my business. I want to thank you for helping with my purchase and making a great experience. Jacob exceed all expectations. I would highly recommend Jacob Dank at Toyota Conicelli for those who are looking for excellent service and great car. I can't believe that going to just check out the car after work; within a few hours, I have everything approved, and picking up my car the next day. I love my car. No words can express my sincere thanks for Jacob to go above and beyond to get all the paperwork completed and made everything happens so quickly. Superb job! Thank you, Jacob. More

Best experience buying 2015 Toyota Prius I had a great experience buying 2015 Toyota Prius. Jacob Dank very quickly understood my needs from a new car and what I was looking for. In a very I had a great experience buying 2015 Toyota Prius. Jacob Dank very quickly understood my needs from a new car and what I was looking for. In a very short time we had a deal that I am very pleased with. Jacob also had the patient to walk me through all the digital stuff and sync my phone. It made my life easy, I did not need to go through manual to figure out the system . In addition the whole team including Steve Knicks ,Mike Shulski helped seal the deal. The bottom line the team delivered a simple, honest, and hassle free vehicle purchase experience. Thank you, Lily Sehayek More