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Conicelli Toyota of Springfield
Springfield, PA
1,609 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,609 reviews
February 01, 2012
I called Joseph U about a 2011 Rav4. He was very knowledgeable and helpful. We made a deal over the phone and I was very happy. We went to the dealership and the people and Joe were friendly,helpful knowledgeable and helpful. We made a deal over the phone and I was very happy. We went to the dealership and the people and Joe were friendly,helpful,knowledgeable and we got a great price. I love my new rav4 and would buy a new Toyota from Conicelli in the future. More
by suptha
Employees Worked With
Joseph Unterkofler, Joseph Unterkofler
Helpful January 14, 2012
I purchased a new 2012 Camry from Conicelli Toyota of Springfield. My salesman was Robert Addis, and the Sales Mgr was Brad Hackendahl. I was very pleased with the entire experience . Rob was very help Springfield. My salesman was Robert Addis, and the Sales Mgr was Brad Hackendahl. I was very pleased with the entire experience . Rob was very helpful in assisting me select the right vehicle for my needs and price range. Brad was very straight forward providing me the best price on the vehicle and the extended warranty. No one tried to pressure me and they were a pleasure to do business with. Rob called me a few days later to make sure I was happy with the car and asked if I had any questions. This is my second new car from Concelli and I am very pleased with the dealership. More
by Garryc
Employees Worked With
Robert Addis Sales Reprentative and Brad Hackendahl Sales Mgr
January 13, 2012
Sean was pleasant, knowledgeable,and not aggressive. Sean was easy to work with.In fact,I thought Sean did a better job than I did, was easy to work with.In fact,I thought Sean did a better job than I did, More
by wolphert
Employees Worked With
Sean Wilkinson----and a manager
December 16, 2011
Sean made me feel right at home. Very patient and knowledgeable. Sean answered all my questions and fully explained the entire process and every detail about the vehicle. knowledgeable. Sean answered all my questions and fully explained the entire process and every detail about the vehicle. More
by Khayri
Employees Worked With
Sean Wilkerson
December 14, 2011
This was the first time I purchased a car at Conicelli of Springfield. The salesman I dealt with was Joel Morales and he was fantastic. Whereas we live in the State of Delaware, prior to going to the dealers Springfield. The salesman I dealt with was Joel Morales and he was fantastic. Whereas we live in the State of Delaware, prior to going to the dealership, we used their web site to find the RAV4 we were looking for and when we arrived the car was available as advertised and the deal was done. Joel ensured the whole purchase process went smoothly and we ended up driving the car home that day. We love the car and definitely would recommend both Joel and the dealership to future buyers! More
by rwfraatz
October 29, 2011
The product Camry Toyota was what I decided I wanted. I could purchase in NJ closer to my home but Josef didn't play games like the 3 Toyota dealers in NJ. Josef told the truth. He got me a price Quickly could purchase in NJ closer to my home but Josef didn't play games like the 3 Toyota dealers in NJ. Josef told the truth. He got me a price Quickly on my QX4 for trade-in and started the pricing process on the options I needed/wanted. Josef valued my time and didn't waste time or try to beat me down /ware the customer out routine. The goal was to satisfy my needs without high pressure. He wanted to get me the best deal he could for me I believe. Josef didn't grab me and try to force a sale on any of my visits. In other words he was not worried I would leave and not come back he had confidence I would if he did the right things to the best of his ability. Josef new his product and when I asked a question he didn't know the answer to (I always do for some reason with everybody) he went and got the answer. He used these questions and answers to follow up with me and close the sale in a non intrusive fashion. This was very smart on his part. This made the experience pleasant. Josef let me have my space when I was deciding between the Camry, Subaru Legacy and VW. At most other dealerships except Subaru Vinland it was always a bunch of guys and girls talking together about god knows what ( not their job) but when it came to servicing a customer they were not a team organization. Conicelli Springfield had a real team atmosphere and everybody seemed to be working and have a purpose. Everyone else seemed to like and respect Josef. Everyone was nice especially Josef and Hipu to my 90 year old father in law when he came with us and he said to me that was fun I like those people on the way home. This I could go on about for hours because such respect for the elderly breads trust because such actions show true class caring and high values. I don't know if I was lucky or not but Josef knows how to treat a customer and could teach a few people about sales in my opinion. I will recommend Josef and Hipu and Conicelli Toyota to others. Purchasing a car is difficult and I hate the process but at Conicelli with Josef it was almost fun!! More
by mgould12
Employees Worked With
Josef Unterkofler,Hipu Tran, Joseph Unterkofler
October 18, 2011
The dealership, especially Mark Peterson my salesman, was absolutely GREAT to deal with. Mark kept me informed continually and got me the exact vehicle that I wanted when others could not find one. I cannot absolutely GREAT to deal with. Mark kept me informed continually and got me the exact vehicle that I wanted when others could not find one. I cannot say enough about the dealership and it's staff. I traveled 3 hours to pick up the vehicle and would do it again. Bravo to Mark Peterson and Conicelli Toyota of Springfield, PA. More
by siegels
Employees Worked With
Mark Peterson
September 29, 2011
I was constantly given the run-around. Car wasn't available at the time I was told and resulted in me returning my rental car and I was left with NO transportation. Repairs were NOT made, car wasn't available at the time I was told and resulted in me returning my rental car and I was left with NO transportation. Repairs were NOT made, car wasn't even clean & I had to request to have it detailed, which has not happened yet (purchased car 6 mths ago). I was told that a touchup spray paint kit would be sent to me & I haven't received it yet!! The superviser tried to assist, but nothing has been accomplished yet! That is considered VERY BAD CUSTOMER SERVICE IN MY BOOK!!! I WOULD NEVER GO BACK TO PURCHASE A CAR OR SUGGEST THIS DEALERSHIP TO FRIENDS/FAMILY/COLLEAGUES. More
by PAWANTED
Employees Worked With
Jim Cortigene
August 30, 2011
This was the second Toyota Dealer I visited. They gave me a warm welcome. we worked out a deal. I ran it by by financial advisor who wanted the deal reworked. Conicelli was more than willing to meet me halfw a warm welcome. we worked out a deal. I ran it by by financial advisor who wanted the deal reworked. Conicelli was more than willing to meet me halfway and make the deal in my terms. It was a win-win all around.Tiffany was great and made me feel comfortable buying a car. More
by jmwarnick
Employees Worked With
Tiffany Shaner, Sales Consultant
July 20, 2011
Warm welcome by Ms. Shaner and other staff, clear and comprehensive communication. She followed up after initial visit was patient and open in negotiating purchase. comprehensive communication. She followed up after initial visit was patient and open in negotiating purchase. More
by Hogie
Employees Worked With
Tiffany Shaner
