Read Reviews Contemporary Chrysler Dodge Jeep

Contemporary Chrysler Dodge Jeep

Contemporary Chrysler Dodge Jeep

320 Elm Street
Milford, New Hampshire 03055


Sales: (603) 673-5511
Service: (888) 205-2170
Parts: (888) 205-2170

Contemporary Chrysler Dodge Jeep
Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.5
  • Quality of Work:

    4.5
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.4

24-Month Rating

based on 85 reviews

4.5

4.5 out of 5

146 lifetime reviews

Contemporary Chrysler Dodge Jeep

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Certified: Contemporary Chrysler Dodge Jeep

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Contemporary Chrysler Dodge Jeep has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Contemporary Chrysler Dodge Jeep

Contemporary Chrysler Dodge Jeep opened for business on April 9, 1984 at the same convenient location we currently occupy on Elm Street in Milford (1 1/2 miles west of the Oval). When we first opened, we operated from a trailer, the property was a vacant lot, and we employed 3 people. After 3 additional property acquisitions, 3 building expansions, and over 20 successful years we now employ over 45 people, occupy 9 acres of land, and have thousands of satisfied customers in not only Southern New Hampshire and Northern Massachusetts, but throughout the United States.

Contemporary Chrysler Dodge Jeep is a family owned and operated dealership that prides itself on customer and employee satisfaction. Our belief is that happy employees create happy customers. Our employees are trained to be the best they can be, and empowered to do whatever it takes to satisfy our customers. This commitment to customer satisfaction has led to Contemporary Chrysler Dodge Jeep earning the prestigious Chrysler Five Star award each year since its inception in 1997.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Free WiFi Enterprise Rent-A-Car
Free Coffee Baby Changing Station
Cable TV After Hours Drop-Off
Customer Lounge Cable TV
Full Service Reconditioning Children's Play Room
Local Shuttle Drive-In Service

Jeffvanl
4/11/2013 1:08:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Clayton BogusClayton Bogus
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Contemporary Chrysler Dodge Jeep:

Very pleased with the customer service at CCJD!! We are planning to do service on both the New Dart and our 07 Caliber with CCJD, when needed!!!

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Michaela1211
3/31/2013 8:35:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David GammonDavid Gammon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Contemporary Chrysler Dodge Jeep:

I have purchased several other cars in the past and each experience have been negative, from pushy sales people to fraudelent finance/business Mgrs. David Fennessy was honest, open, and willing to do whatever it would take to make us happy customers. David Gammon was the most honest and sincere Business Manager I have worked with. His demeanor and candid explanation of the options that we had was welcoming. I went in with the opinion that I was not purchasing any other warranties and left with a 6 year extended warranty and Interior/Exterior 5 year warranty. It was due to his honest approach to the options and truly listening to our needs and concerns that sealed the deal. I feel I purchased a car with full protection from a person who cares about me and not what he could do to line the pockets of the dealership. Soley between these 2 people and no one else, they made this our best experience purchasing a vehicle. I will be telling others that Dave Fennessy and David Gammon made our experience exceptional and should seriously consider buying their next vehicle from Contemporary Dodge and working with these two men for honest and compassionate service.

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Vandome
3/26/2013 12:08:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David GammonDavid Gammon
Cory LubaCory Luba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Contemporary Chrysler Dodge Jeep:

We decided to check out Contemporary CDJ since we were interested in the Jeep Wrangler as one of two replacement vehicles for a pair of aging 1998 Hondas and were pleasantly surprised at both the range of stock and the friendly, low pressure nature of the sales team, with Xan Peterson as our primary contact.

Fair appraisals were given for both of our trade-in vehicles and, given we were purchasing through an employee affiliate plan that essentially negated any requirement to barter over pricing, the experience could not realistically have been much easier.

Now we have the car we wanted (Jeep Wranglers are so much fun!), we look forward to using Contemporary as our one-stop Jeep servicing center in the future. ;-)

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Pitchchip
3/24/2013 8:18:58 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Mark CheeverMark Cheever
Steve FrancoeurSteve Francoeur
  • Customer Service:

    1
  • Quality of Work:

    2
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    2.2

My Review Of Contemporary Chrysler Dodge Jeep:

Had one of their used cars for 4 days and the battery had to be replaced. Ask sales person about the condition of the battery and he assured me it was ok - NONSENSE (car was on their lot for 5 winter months in New Hampshire). Dealer unwilling to compensate for battery.

Auto check did not indicate any repair to vehicle. The guy from AAA who came to jump start the car, pointed out that there was bodywork done on the rear bumper. This fellow was really sharp and had experience with performance cars. I should have had him by my side when looking at the car. Auto check report indicated no issues with the car - don't believe it; not all vehicle history is properly documented. Contemporary CDJ had to know the car had issues, that's their business. Spoke with the previous owner and he indicated the car was rear ended 3 months after he got it. So you want to deal with people who are not truthful?

March 30 update - both rear calipers frozen. Rear brakes not operational. Stay tuned, probably more issues to follow.

April 11 update - Sales manager called after the issues with the brakes were discovered. He suggested that I get a couple estimates to repair the rear brakes and send them to him. Based on the estimates and his own research he offered a fair compensation for the repair, and sent out a check. At least I received some satisfaction, but stilll a little annoyed that I wasn't compensated for the battery.

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kdippel
3/21/2013 8:09:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark CheeverMark Cheever
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Contemporary Chrysler Dodge Jeep:

Great sales people. No pressure...friendly..great product knowledge. Awesome deals! Our third purchase here. Would not go anywhere else! If you go here you will not be disappointed. I had to go through the process of entering this rating several times because the process kept rejecting my entry. I kept trying since I really like Contemporary!

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janie5
3/8/2013 2:44:12 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Russell CoutuRussell Coutu
  • Customer Service:

    N/A
  • Quality of Work:

    4
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    2.7

My Review Of Contemporary Chrysler Dodge Jeep:

We purchased a 2006 Van July 2, 2012 and called 7/3/12 to give them a list of the items that weren't working. One of them was that the airbag light was on. When we had the car serviced, the light wasn't on so they couldn't service it. Since then, the light has come on every time it rains, or there's humidity. I contacted Russ Coutu and he said we'd have to pay for this service even though I reported it the very next day I bought the vehicle, due to the time lapse. I was unaware that when the airbag light was on that they would not deploy, thus making the vehicle suceptival to extreme danger. We also reported our 6 CD player didn't work on 7/3/12 as advertised on the web. We were told we would have to pay for that as well. We could NEVER give this manager a positive "comment" and would NEVER take our business there again. BTW, this is our third Town and Country Chrysler, but our last visit to Contemporary!

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Response From: Contemporary Chrysler Dodge Jeep
Added: 3/22/2013 6:51:06 AM

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience.We apologize but used vehicles sometimes need repairs thiis vehicle came with a 3 month 3000 mile powertrain warranty only .Other warraties are offered at the time of purchase and it is the customers choice to purchase this coverage or not.

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scooooter
3/4/2013 1:39:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Clayton BogusClayton Bogus
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Contemporary Chrysler Dodge Jeep:

I've never left a dealership feeling as if I got a great deal on a car. Until now. I met Clayton and told him what I was looking for in a car. He recommended a great car for me that really did fit my needs. He was very knowledgeable of the car & made me feel like he really wanted to make sure that I purchased a car that I would be happy with. I was very happy with the entire experience. Clayton is a great sales person. I never felt like he was trying to push me into a car that was more than I needed. He spent a lot of time with me, answered all of my questions and the end result is I got a car that I absolutely love that fits my needs at a price that I felt was very fair. His follow up has been fantastic, and not something that a lot of sales people do once the sale is done. Little things like that go a long ways. I would recommend not just Clayton, but Contemporary as a whole, to anyone looking for a car. (But if you do go there - definitely - ASK FOR CLAYTON!) ;)

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JWG705
12/12/2012 8:08:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Clayton BogusClayton Bogus
Russell CoutuRussell Coutu
Steve FrancoeurSteve Francoeur
David GammonDavid Gammon
Cory LubaCory Luba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Contemporary Chrysler Dodge Jeep:

After a previous attempt, I returned and dealt with Clayton Bogus and Cory Luba. After some discussion, a new Charger was purchased. The sale was effortless and Clayton worked hard and was great to work with. Clayton's supervisor guided the final price along with Cory and I was happy. I brought the vehicle back for the finish "Protect All" application and the vehicle looks great.

Thanks to Clayton, David, Cory, Russ and Steve for their assistance, professionalism and attitude.

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Jan Bunker
11/23/2012 12:02:06 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don PinardDon Pinard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Contemporary Chrysler Dodge Jeep:

Hi o- We have dealt with Don in service for a number of years to service our Town & Country. Driving by this week I noticed a sign for "No Appointment Needed" State Inspections. I drove in with my 2003 Honda Accord and asked Don if they could do it. 45 minutes later I picked up the car inspected and ready to go. Super service. Thanks so much. - Jan

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purple97cat
11/2/2012 9:36:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dona RobertsDona Roberts
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Contemporary Chrysler Dodge Jeep:

Hello!

I reside in Londonderry, NH and have been searching for quite some time for a reputable parts person. My body man suggested that I contact Dona Roberts at Contemporary Chrysler Dodge Jeep in Milford, NH. I'm glad I took his advice.
Dona kindly helped me out with a couple of hard to find parts for my 1997 Plymouth Prowler. Unfortunately one of the items (upper radiator hose) didn't fit. She even took the time to walk out to my Prowler and take a few pics, of the hose I'm looking for. She told me she would get back to me some time next week to let me know what she found.
In the event I'm looking for a part in the future, I will be sure to give Dona a call.
Thanks and have a GREAT day!!!

Yours Truly,
Brian Holt

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