Continental Toyota

Efficient service Personnel is knowledgeable, attentive and efficient. Would definitely recommend Continental Toyota to family and friends. Wally, assisted us with th Personnel is knowledgeable, attentive and efficient. Would definitely recommend Continental Toyota to family and friends. Wally, assisted us with the purchase of our car, he answered all questions and concerns we had and made our car shopping experience enjoyable. More

I got my second truck from Elliot. By far the decision I have made. Elliot was super helpful and made it one of the best dealership experiences. Thank you! have made. Elliot was super helpful and made it one of the best dealership experiences. Thank you! More

Great customer service I worked with Elliott and leased a Rav4. Everything went smoothly and he helped me find exactly what I was looking for. I opted for a higher mileage I worked with Elliott and leased a Rav4. Everything went smoothly and he helped me find exactly what I was looking for. I opted for a higher mileage lease and he was able to help me get the best deal possible. Definitely would recommend to family and friends. More

Friendly and knowledgeable We would definitely recommend Elliott when shopping at Continental Toyota. Elliott helped us choose the most ideal car for our needs and made our car We would definitely recommend Elliott when shopping at Continental Toyota. Elliott helped us choose the most ideal car for our needs and made our car buying experience fast, easy and enjoyable. He had a lot of knowledge and was able to answer all of our questions on our new Rav4! We are glad to be apart of the Continental family! More

Friendly and Efficient Experience! I initially reached out online with some questions and worked with Donna. She responded incredibly fast to all of my questions and even went the extra I initially reached out online with some questions and worked with Donna. She responded incredibly fast to all of my questions and even went the extra mile to make sure that the used car I was interested in would be available when I came in. I had availability and communication issues with other dealerships and was very appreciative of her help! Working with Bo to test drive, review options, and go through financing was a breeze! He was extremely friendly and tried hard to work within my preferences and needs. I especially appreciated the fact that he was never pushy or condescending throughout the process-he made it a more enjoyable purchase! More

Shout Out For Elliott! It was a pleasure working with Elliot on the purchase of our 2019 Highlander. He presented all of the options to us in a non-pushy way. He was patie It was a pleasure working with Elliot on the purchase of our 2019 Highlander. He presented all of the options to us in a non-pushy way. He was patient as we took our time to weigh all the options. He has a very nice genuine way about him. Not your stereotypical car sales person, which is very good! Now that we've made the purchase, we just hope we are pleased with the service department as we were with the buying experience. I would definitely recommend Elliot and Continental Toyota to anyone who is looking for a quality vehicle and a pleasant busing experience. More

Jerry is a excellent sales person he trys to help you get the best deal we can get. He goes beyond and above to please you. We have purchased 2 vehicles and he give us the best deal he can possible can. Than the best deal we can get. He goes beyond and above to please you. We have purchased 2 vehicles and he give us the best deal he can possible can. Thank you Jerry for everything. More

Thank you Continental Toyota of Hodgkins, IL I want to thank Elliott Nelson and Mostafa Atra at Continental Toyota for assisting me and my wife in selecting and purchasing a new 2020 4-Runner Lim I want to thank Elliott Nelson and Mostafa Atra at Continental Toyota for assisting me and my wife in selecting and purchasing a new 2020 4-Runner Limited. Their no pressure approach made selecting and purchasing our vehicle easy. We look forward to many miles of driving in our 4-Runner. Thanks Again! More

Exceptional Customer Service I arrived at Continental Toyota after speaking with Jessica Burns about a horrific experience at another dealership. My three month old Camry XLE was I arrived at Continental Toyota after speaking with Jessica Burns about a horrific experience at another dealership. My three month old Camry XLE was totaled in a rear end collision and I needed a new car. I was looking to replace with the exact same vehicle. I told Jessica that I had first gone to Elmhurst Toyota where I had gone for 18 years and they were unable and unwilling to locate a 2019 vehicle for me. Jessica assured me Continental Toyota could and would help. I was skeptical. I arrived at the dealership and Jessica introduced me to Leo Salazar. She had already told Leo about my situation and how I needed them to help. Leo immediately dove into finding me a red, 2019 Camry XLE. Never once did he tell me the car was not available anywhere as I was told by my previous dealership and he continually assured me he would get me a car that I loved. Leo Salazar and Continental Toyota came through for me. They drove to another dealership to trade a vehicle for me to get me what I wanted, a vehicle I was told by my previous dealer did not exist. Continental Toyota and Leo Salazar and Jessica Burns clearly put customer service first and they have gained a new loyal customer. Their customer service is exceptional and I'd rate them higher than excellent if that was an option. More

BAIT AND SWITCH. DISAPPOINTED Continental cannot be shocked to read this, but I was surprised how disappointing my experience was at Continental Toyota. When my Wife purchased her Continental cannot be shocked to read this, but I was surprised how disappointing my experience was at Continental Toyota. When my Wife purchased her vehicle she was treated well, but my experience was completely opposite. I was given a price of the vehicle via the internet from Jessica Burns. No mention of rebates, just an offer on what the price of the vehicle was. I have it in writing of what the price was. On the day I came in to test drive the vehicle, the salesperson confirmed multiple times the price I was getting plus .9% financing because the vehicle was a 2019. That was great. I confirmed price and financing. When i came to purchase the vehicle, all of sudden the bait and switch happens. They tell me last minute that I can only have the internet price or the financing, but not both because the internet price included a rebate. So they shrugged their shoulders and said i had to choose. This destroyed my excitement of buying the vehicle. I should have walked out because they lied to my face and then shrugged their shoulders when I complained and tried explaining that no one mentioned anything about a choice of financing vs. price and i had the price in writing. They even pulled that let me get my manager [non-permissible content removed]. the "manager" (probably the salespersons buddy) shrugged his shoulders too. I'm upset because No mention of rebates at any point in the sales process......I bought the vehicle because I loved the vehicle and didn't want to start over at another dealership. To cap it all off, the salesperson asked for a good survey while once again shrugging his shoulders and saying it's not his fault. How shameful. The nerve to screw someone and then ask for a good survey. I'm thinking about seeking legal action.....Overall, i will never buy another toyota, my wife will never buy a toyota and my family will never buy another toyota. Continental Toyota should be ashamed of themselves and toyota should be disgusted with their deceptive sales practices. More