Read Reviews Cortese Auto Group

Cortese Auto Group

Cortese Auto Group

2400-2500 West Henrietta Road
Rochester, New York 14623

(800) 501-6470

Manufacturers: Ford, Chrysler, Mitsubishi, Ram, Dodge, Jeep, Lincoln, Mercury

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  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    4.9

  • Overall Experience:

    4.8

  • Pricing:

    4.6

24-Month Rating

based on 366 reviews

4.8

4.8 out of 5

402 lifetime reviews

Cortese Auto Group

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Certified: Cortese Auto Group

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Cortese Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Cortese Auto Group
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.

At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. Your online buying experience is made Fast and Easy with the Cortese Auto Block Fast Pass!

Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!

Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:30 PM

Sunday: Closed


Parts

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:30 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Vending Machines
Children's Play Room After Hours Drop-Off
Cable TV Shuttle Service
Free Coffee Rental Car Service Onsite
Free Drinks Parts Store
Free WiFi Instant Financing

ferrarilou
4/15/2013 8:36:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron ChristianoRon Christiano
John CorteseJohn Cortese
Fahad SiddiquiFahad Siddiqui

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

Ron Christiano and Fahad Siddiqui are AWESOME! Fahad and Ron fulfilled ALL of my requests and then-some! My truck was tinted, bug guard installed, rain guards installed, and leveling kit installed in a emtremely fast fashion and all before I took delivery! They bent over backward for me. I am very happy I decided to purchase again from Cortese Ford (My last ford was purchased at Van Bortel), this transaction went faster and smoother! THANKS GUYS!

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Palermo56
4/4/2013 9:28:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill CliffordBill Clifford

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

Bill made our purchase very fun and exciting. Although we had purchased an older vehicle (07'), Bill and Cortese made us feel like we were getting something brand new. Bill new everything there was to know about our mountaineer and answered all of our questions with confidence and accuracy. This was the best dealership experience I've ever had, I no longer dread the car buying process. Thanks again everyone!

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2012rangerover
4/1/2013 4:45:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

Very pleasantly surprised. No high pressure sales. The sales consultant was Jeffrey Rupert who showed me the vehicle. He was very friendly and worked hard to put the deal together. We agreed on a fair price for the vehicle and they gave me a generous value on my trade to make the numbers come out where I needed to be.

Overall a great experience and I would highly recommend Jeff Rupert as your sales consultant.

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Belickter
3/30/2013 5:50:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John CorteseJohn Cortese
Joe DiGuardiJoe DiGuardi
Andrea GrippiAndrea Grippi

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    N/A

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

I was very pleased with my sales experience. Andrea was very friendly, knowledgeble , and professional.The pricing was great and the finance was quick.The service departments hours of operation is great along with the manager,

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aabbamon
3/26/2013 8:48:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John CorteseJohn Cortese
Joe DiGuardiJoe DiGuardi
Tim MayTim May

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

This visit was a very positive experience. I was greeted at the door and was shown the car that I was interested in . I was given the opportunity to test drive the cars I wanted and each cars options were explained to me. They presented to me my payment options and rebates and discounts I qualified for. I feel I got a good deal and was treated very well. My salesmen - Tim May -- was very professional and knowledgeable. I will return when it is time to trade in. This was a good experience for me.

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mhill1946
3/23/2013 12:32:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve WestonSteve Weston

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

We leased a 2013 Ford Fusion - it was our 4th Ford from Cortese. Steve Weston did a terrific job in getting us a new leased vehicle. We're extremely satisfied with his service and helpfulness in getting the new car.

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dwebb116
3/18/2013 9:16:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne RaineyWayne Rainey

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

Lincoln has out done themselves with the new design of the MKZ!! It is SPECTACULAR!!! I fall in love with my car all over again when I drive it.

This is my 3rd Lincoln MKZ lease. I came back again because of the professional treatment that I receive from Cortese and how great Wayne is. Wayne has always treated me like I am one of his favorite customers. Wayne is very professional and courteous. His knowledge and enthusiasm about the car is infectious. The professional treatment didn't stop with the sales department. Everyone that I encountered at Cortese was wonderful!

For all of you out there who haven't visited Cortese you really do owe it to yourselves to go. I am sure once you do you will have the same Cortese experience that I had. Its GREAT!!

Sincerely,

Debra Webb
Fairport, NY

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Cbetz19
3/16/2013 5:40:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe DiGuardiJoe DiGuardi
Patrick ZimmermanPatrick Zimmerman
Patrick ZimmermanPatrick Zimmerman

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Cortese Auto Group:

I had a great experience buying a car here. I would definately recommend my friends here and come back when I decide to buy a car again

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Marko26
3/15/2013 2:55:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron ChristianoRon Christiano
Tommy CiavarriTommy Ciavarri

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Cortese Auto Group:

I was given immediate, professional and amazing help with all of my needs. I left with my new truck feeling fulfilled and confident. The sales team was all around professional and highly knowledgeable. Big thanks to Tommy and Ron for all the help!

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nelg
3/12/2013 8:40:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne RaineyWayne Rainey

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Cortese Auto Group:

I met with Wayne Rainey when I first came in to Cortese looking to buy or lease a new car. Wayne was very professional, courteous and knowledgable and I felt very comfortable with him almost immediately. He showed me a few different options for acquiring the vehicle I chose and that helped me to choose which one was the best for me. I would definately recommend your dealership to any of my friends and I would tell them to ask for Wayne.

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