Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jack Hawes
Jack Hawes at Cortese Ford Lincoln
Refer Me

Jack Hawes

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.6
251 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

4.6

251 Reviews

Write a Review

251 Reviews of Jack Hawes

April 26, 2024

Dealership Rating
Employee Rating

I had a very good experience working with Mr. Vito at Cortese Ford Lincoln, he provided me with options within my budget and appeared to know a lot about the cars at the dealership and their feat More

by Janelle Holmes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Vito

Helpful
Report | Print

April 12, 2024

Dealership Rating
Employee Rating

I've just got service done. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied. More

by donnell.clark90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 12, 2024

donnell.clark90 responded

Cortese Ford Lincoln Apr 12, 2024 donnell.clark90 I've just got service done. It was very well done. Jack made sure that I was comfortable with the service done. Him and the team is awesome. Once again I'm 100%satisfied.

April 06, 2024

Dealership Rating
Employee Rating

The service I had was the worst ever. There is definitely no communication with service/customer. More

by rhowie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print

April 01, 2024

Dealership Rating
Employee Rating

Kept me updated on everything and very respectfully the entire interaction when my car was in the shop More

by kfoster921014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 02, 2024

Cortese Ford Lincoln responded

Thank you for the great review. We appreciate you,.

April 01, 2024

Dealership Rating
Employee Rating

Appointment was easy to make. They communicated well thru out the process. I will continue to have Cortese service my truck More

by aswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 02, 2024

Cortese Ford Lincoln responded

Thanks for the great review. Thanks for being a customer here at Cortese.

March 28, 2024

Dealership Rating
Employee Rating

Kept us informed throughout the day with text message. Responded by text when asked a question. More

by SWITZ193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 28, 2024

Cortese Ford Lincoln responded

Thanks for your business.

March 18, 2024

Dealership Rating
Employee Rating

Everything is great like always. Thank you for a fast and quality service. .. thanks again More

by salnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 28, 2024

Cortese Ford Lincoln responded

We appreciate your business. Thanks

March 18, 2024

Dealership Rating
Employee Rating

My car was ready forty five minutes late and Jack Hawes was rude and unhelpful. More

by ancardona311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print

February 19, 2024

Dealership Rating
Employee Rating

I recently went in for a New York State inspection,tire rotation and oil and filter change. They did a great job on everything in the expected amount of time. More

by paullozowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 19, 2024

Cortese Ford Lincoln responded

Thank you for your business and the great review!

February 16, 2024

Dealership Rating
Employee Rating

I switched to this dealership after sub par work and lack of customer support from the others. Since the move I have been pleased with the work they have done on my trucks. Has always Been easy to schedule More

by Conwapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 19, 2024

Cortese Ford Lincoln responded

Thank you so much for the kind words. We welcome you...and thank you for your business.

1
2
...
26

Dealership Inventory (246 Vehicles)

new 2024 Ford Escape car, priced at $31,955
2024 Ford Escape
new
Blue exterior
Automatic
All-wheel Drive
$31,955
View Details
used 2020 Lincoln Nautilus car
2020 Lincoln Nautilus
used
Gray exterior
Automatic
All-wheel Drive
Not Priced
View Details
new 2024 Lincoln Aviator car, priced at $61,990
2024 Lincoln Aviator
new
Pristine White exterior
Automatic
All-wheel Drive
$61,990
View Details
new 2024 Ford Explorer car, priced at $40,822
2024 Ford Explorer
new
Gray exterior
Unknown
Four-wheel Drive
$40,822
View Details
new 2023 Lincoln Aviator car, priced at $92,950
2023 Lincoln Aviator
new
White exterior
Automatic
All-wheel Drive
$92,950
View Details
new 2024 Lincoln Navigator car, priced at $105,685
2024 Lincoln Navigator
new
Black exterior
Automatic
Four-wheel Drive
$105,685
View Details
View All Inventory