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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,061 Reviews

1,061 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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May 28, 2024

They were very helpful in making sure that my Jeep got the recall update that it needed once the part was in stock. Very friendly. More

by evan_mcconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

derek was great to work with - i enjoyed the experience as i came from the buffalo area More

by pythagoras3450
Recommend Dealer
Yes
Employees Worked With
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

The very best service. From being greeted when you drive in, by a very friendly person who was knowledgeable about all I needed.please give him a A plus for his bring a gre More

by w2gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry for not knowing his his name
May 25, 2024

Terrible service. Took my Ram1500 in for an oil change and tire rotation. Service was not completed correctly which caused my truck to be left at the dealer for over More

by townsend972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff LaMartina
4.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great service excellent work done on my car. Friendly anchor service were recommend to others. More

by naimiet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Had an issue with this dealer listing "coupons" under service coupons on their website, then the service rep does not honor them. The service rep, Mike Nazzoro, is rude to customers and unwilling to appl More

by JTall
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Alger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nazzaro
May 20, 2024

Mike is always helpful and informative when I drop off my truck. The service is top quality and performed in a timely manner. More

by nicolamcdermott2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Navarro
May 19, 2024

This dealership has been the only place we purchase a car or have our cars maintained in the last 40 years. Nick Nazzaro is absolutely wonderful. Before him were many other wonderful service advisors. The More

by dspaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Navarro - See above.
May 15, 2024

Everyone was very polite and helpful. My experience with my advisor was informative and complete. More

by vmitchell21
Recommend Dealer
Yes
Employees Worked With
Can remember the name of my service person, I think Mike ......
May 16, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your business.

May 14, 2024

This was the FIRST experience purchasing a vehicle where I didn't feel like my sales associate was trying to push me into buying something I didn't want or need. I have been to MANY dealerships and usually More

by lisa_mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dunkleberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Lisa, thanks for allowing us to earn your business. We hope to offer friends and family members of yours the same experience. Thanks again!

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